LG 47LM6400 Smart TV Web browser buffering problems - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 6 Old 11-18-2012, 02:14 PM - Thread Starter
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I just bought an LG 47LM6400 Smart TV and have problems watching video through the Web browser. I can stream Netfix shows with no problems, but when I try to view Utube or CBS shows I get constant buffering and freezing. A Macintosh computer connected to the same FIOS hardwired 50 MBPS connection has no such problems so I don't see how it's an internet problem.

I called LG and they say they can send a technician but if it's not the TV they will charge me $89 - and they said it can still be my internet connection even though the computer works fine.

Does anybody have any thoughts?
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post #2 of 6 Old 01-24-2013, 06:42 AM
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I have LG55LM6400. I have same problem and I have called LG showed them the issue by playing LG blue ray player running on different TV playing the same play list on youtube without bufferring. they have replaced the mother board but issue remains unfixed. Still waiting to hear from them. 3 calls have been made after that.
I think it is design flaw and can't be fixed even by changing motherboard. I hoping to get a replacement with different model or refund
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post #3 of 6 Old 01-24-2013, 01:55 PM - Thread Starter
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If this is a design problem you would think more people would have reported it. I researched the daylights out of this TV and not one review complained about internet buffering problems.I don't understand it.
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post #4 of 6 Old 07-12-2014, 05:11 PM
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I have had that problem also, we returned it because of it.
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post #5 of 6 Old 07-12-2014, 06:31 PM - Thread Starter
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I think the whole TV is a disaster. It takes forever to bring up the menus, it's like an old computer taking forever to boot. I gave up on using the TV to watch internet based programs, I stream them from a MAC.
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post #6 of 6 Old Today, 04:40 PM
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Quote:
Originally Posted by simple33 View Post
I just bought an LG 47LM6400 Smart TV . . . .

Hello,


Do you still have your LG 47LM6400 ??? I own this set too. I was wondering if you have ever used a service like they offer at Best Buy for $300, to set up your tv to have it perform as best it can. In other words, setting up all the picture menus, including all the possible the ISF calibrations for the best possible color and clearest resolution. I think they hook up a laptop to your tv and they access the TV's special internal settings -- something the consumer cannot do. I'm older, on SS fixed income, so pinching pennies I cannot afford to pay that fee to Best Buy etc. But I'm thinking that somewhere out there is someone who did get this LG model tv tweaked using that best buy service or a similar one. If you did this would you send me a list of your settings ? I think you can reply to my email.


Btw, I purchased one of those DVD's for calibration, but I got lost in the whole process. I only made things worse. The main problem I have with any adjustments is that I cannot see the change as I am doing the adjusting, so, I have to back out of all the submenus etc. to get back to where I was on a movie that now has a different scene. Gets me going on circles and ends up nowhere. Why would they design any tv where you could not see the adjustment you were doing ???
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