Samsung 3D TV UN55C8000XF
Samsung 3D Blu-Ray player BD-C6900
Onkyo Receiver HT-RC160
Computer and DVR Cable Box
I have all the equipment connected to the Onkyo Receiver using High Speed HDMI cables then the HDMI output from the Onkyo Receiver is connected to the TV.
Everything was working fine using all HDMI cable connections until I received firmware update 1020.4
Here is what happened I went to watch a 3D movie which I had played before without any problem', and the BD-C6900 player wanted to receive an update, which I said OK. The new firmware update was 1020.4.
After the update was finished I could not play 3D or Blu-Ray disc anymore, I could only play DVD disc.
I called Samsung and they had me send the player to them to have it fixed.
When I received the 3D Blu-Ray player back from Samsung I connected it back up the way I had it before the problem. I now I can play DVD and Blu-Bay disc, but I could not play 3D disc. Trying to play a 3D disc I get the menu but once I tell the player to play the movie I received a message stating No Signal Check devices or cables I swapped HDMI cables but that did not help.
If I plug the 3D Blu-Ray player directly to the HDMI port on the TV it works, I can watch all movie formats now DVD, Blu-Bay and 3D disc.
I can live with connecting the player to the TV via the HDMI port, but for the sound I have to use the TosLink Fiber Optic sound port connection to the Onkyo Receiver, which I think only supports 5.1 surround sound, not 7.1 surround sound.
I received another firmware update 1021.2' but this did not fix the issue.
Any other suggestions on what to try so I can use all HDMI cables to the Onkyo Receiver, like it was before the firmware update?
Can anyone tell me what Samsung may have done to the 3D Blu-Ray player to make this quit working?
I bought all the equipment last year brand new and would hate to have to replace it so soon.