How reputable is Tru3D? - AVS Forum
Forum Jump: 
 
Thread Tools
post #1 of 12 Old 04-03-2012, 09:02 PM - Thread Starter
Senior Member
 
dclark's Avatar
 
Join Date: Apr 2007
Posts: 435
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 16
I made an order with them last week (monday) and nothing has been shipped. making matters worse, they don't respond to my emails.
Anyone else had trouble with them?
dclark is offline  
Sponsored Links
Advertisement
 
post #2 of 12 Old 04-05-2012, 06:22 PM - Thread Starter
Senior Member
 
dclark's Avatar
 
Join Date: Apr 2007
Posts: 435
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 16
Update:
I have sent four messages through their special message system (they make you type in one of those stupid codes) over the last week and got no response.
Called their telephone number and got sent to voice mail, where again I left another message.
Still haven't heard from anyone there, they might have closed shop.
I advise anyone thinking of doing business with them to be careful.
dclark is offline  
post #3 of 12 Old 04-06-2012, 12:34 PM
AVS Addicted Member
 
JOHNnDENVER's Avatar
 
Join Date: Dec 2005
Posts: 13,377
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 12
Hmmm they have been very good for me.....

They got me my 3DXL before just about anybody else here in the states got one and then last Xmas got me a Mistu 3DA1 at an Ok price when nobody else had availability.

Keep us informed please.
JOHNnDENVER is offline  
post #4 of 12 Old 04-06-2012, 06:05 PM - Thread Starter
Senior Member
 
dclark's Avatar
 
Join Date: Apr 2007
Posts: 435
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 16
I sent them another message through their system saying that i am canceling. As usual, got no reply back. Whenever I type the order # into their tracking system, get the same reply :

"Your order has been successfully submitted to TRU3D and is in process. Shipping information is not available at this time. If you have an immediate concern with your order please contact orders@tru3d.com "

I placed the order early morning 3/26/12, as of 4/6/12, haven't heard squat from them.
dclark is offline  
post #5 of 12 Old 04-09-2012, 08:06 AM - Thread Starter
Senior Member
 
dclark's Avatar
 
Join Date: Apr 2007
Posts: 435
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 16
I sent a request to cancel on Friday.
Today, at 7:13 am ( same time as tru3d's)
Got a reply!
Reply was a confirmation that my order was cancelled!
This came exactly two weeks after I placed the order.
I have one of those 100 mitsubishi Dlp 3d kits on order from walts
dclark is offline  
post #6 of 12 Old 06-23-2012, 08:23 AM
Newbie
 
jhill1977's Avatar
 
Join Date: Sep 2006
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
For those that already have the Tru3D kit..is it really as promised? I have a Panasonic DMP-BDT310 and set of active shutter glasses and 3-pin IR emitter from Ultimade3d heaven. The DMP-BDT310 allows for checkerboard output and the 3D looks pretty good with my current setup (Samsung HL61A750).

I'd like to be able to take advantage of more 3D sources, particularly 3D broadcast TV and Comcast 3D on demand, and understand I need to convert the "side by side" 3D to the "checkerboard" format my TV can handle Will the Tru3D kit work with my current setup? It does seem like a lot of hoops to jump through to get 3D on my LED DLP, but I'm not in a position to spend $2000+ on a new 60+" 3D LCD or plasma TV, especially when my DLP still works great.
jhill1977 is offline  
post #7 of 12 Old 06-27-2012, 06:51 AM
Senior Member
 
mhetman's Avatar
 
Join Date: Feb 2002
Location: Somewhere, USA
Posts: 262
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by jhill1977 View Post

For those that already have the Tru3D kit..is it really as promised? I have a Panasonic DMP-BDT310 and set of active shutter glasses and 3-pin IR emitter from Ultimade3d heaven. The DMP-BDT310 allows for checkerboard output and the 3D looks pretty good with my current setup (Samsung HL61A750).
I'd like to be able to take advantage of more 3D sources, particularly 3D broadcast TV and Comcast 3D on demand, and understand I need to convert the "side by side" 3D to the "checkerboard" format my TV can handle Will the Tru3D kit work with my current setup? It does seem like a lot of hoops to jump through to get 3D on my LED DLP, but I'm not in a position to spend $2000+ on a new 60+" 3D LCD or plasma TV, especially when my DLP still works great.

Purchased mine a few years ago and it works great... I initially had setup problems but they were very helpful at the time and I got everything working.

ASUS Formula III Rampage MB
Intel I7 960 CPU ATI 5850
12GB RAM 58TB Storage
Windows 7 Ultra 64 Bit
Arcsoft TMT5, Ceton Infinity4
Onkyo 5008 to Samsung HL67A750
mhetman is offline  
post #8 of 12 Old 07-02-2012, 07:10 AM
Newbie
 
Baley's Avatar
 
Join Date: Jul 2012
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I have sent them three emails and have not ever received a reply.
Baley is offline  
post #9 of 12 Old 07-02-2012, 08:47 AM - Thread Starter
Senior Member
 
dclark's Avatar
 
Join Date: Apr 2007
Posts: 435
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 16
My advice is to get the kit from walts. As far as I can tell, there package is identical to tru3d but costs a little less. I have it with a panny 220 and watched bluray 3d movies and footage from my panny 3d1.
dclark is offline  
post #10 of 12 Old 07-03-2012, 08:52 AM
Newbie
 
Baley's Avatar
 
Join Date: Jul 2012
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I'm sorry, new here. What is Walts?
Baley is offline  
post #11 of 12 Old 07-03-2012, 07:00 PM - Thread Starter
Senior Member
 
dclark's Avatar
 
Join Date: Apr 2007
Posts: 435
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 16
Quote:
Originally Posted by Baley View Post

I'm sorry, new here. What is Walts?

I think this was the walts I got my kit from:
http://www.walts.com/
dclark is offline  
post #12 of 12 Old 07-04-2012, 11:17 AM
Newbie
 
Baley's Avatar
 
Join Date: Jul 2012
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Thank you. I just ordered one!
Thanks again for the information.
Baley is offline  
Reply 3D Source Components

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off