It is a Vizio led 3d smart tV model #M3D550SR. It came with four pairs of glasses that I believe are passive as they do not need batteries and look alot like what you get at the movies. I have seen several 3d movies so that is not the problem. I have tried to play a 3d movie through our sony 3d blu ray and rented one from our cable provider (suddenlink) and in both cases you can see double images. I use a 3d high def HDMI to connect the componets. It has three options for 3d which are 3d senso, tds, & sds. I would really appreciate any help as I have tried everything I know to do.