Originally Posted by hardvark
I too have ordered a estar combo to use with my older Optoma glassess but while the emmitter works well the glassess wont come on at all ,could the be defective or is there something besides just pushing the button to get them on??? Couldn't get the optoma emittere to stay "flipped" sync wise,estar stays fine but I also couldn't get the estar software to load on the emmitters,vip software loaded fine back to the Optoma emitter
Sorry you are having so much trouble. Taking this one piece at a time....
It sound like you have at least one working emitter, so that's not broken, let's not fix it. Correct me if you don't have at least one emitter that can hold five bars. No signal = nothing for the glasses to do = they look dead, Jim.
About the dead glasses... let them charge for at least 15 minutes and try again. You can even watch them while they are still charging.
There's a first for everything and - Murphy's Law - it happen to you - but everything returned as defective so far has been either working, obviously smashed, or just had a completely empty battery and was fine after 15 minutes of charging.
Here's another possible failure mode - in the emitter setup process your glasses have been paired to another emitter, or an emitter that has since been upgraded. An upgrade preserves the IEEE ID but gives the emitter a new Zigbee ID - it is no longer the emitter those glasses married and the glasses need to be returned to factory defaults, which makes them, uh, back on the market and eligible to work with any emitter or get married again.
To restore a pair of glasses to factory defaults, start with the glasses turned off.
Press and hold down the button
The LED will go on solid after 1 second; keep holding down the button
After about 10 more seconds the LED will start pulsing indicating that the glasses are ready to pair; keep holding down the button.
After about 20 more seconds the LED will start blinking rapidly. Release the button now. The glasses will restore the factory default settings and firmware. This can take several seconds. After the process is complete, the glasses will resume normal operation.
If you do not release the button within 20 seconds after the LED begins rapidly blinking, the glasses will power off.
It's easier than it sounds written out step-by-step. This is from page 5 of the manual here:http://www.estaramerica.com/assets/esa-bc6000_user-s_guide.pdf
Also note that if you are mixing old glasses and a new emitter, (it sounds like you are not but you may have some older glasses) then after a factory reset the glasses are rolled back to their factory firmware, so they may need some time (almost a minute) after startup to get an over-the-air firmware upgrade from the emitter. Pro Tip: The OTA upgrade takes longer if the emitter is also sending out a 3D signal.
I hope that helps.