Buyer beware on this service, from a long term former customer. As many people have commented, this is a great idea, but the execution is horrible. I kept expecting it to improve, but it never did. Just canceled the 2 DVDs per month because sick of the late service and delays! Rarely did I get 2 DVDs in a month because there was not enough time. And if they did tell you it was going to be a "short wait" (have to laugh at short) which was most of the time on new releases, it was even longer because I refused to pay the ransom they asked to cut in line. So I finally canceled and asked for a refund on the 3rd. They said no, but i had until the 29th to rent 2 dvds! Well, ironically it took 18 days for the first DVD to get here and it was not listed as a short wait! And they cant blame it all on the post office as it didn't even ship for 5 days!! So I asked again for my money back and they said this doesn't qualify as a reason for a refund. And they didn't even apologize or address the 18 day issue. So I asked again and reminded them that January has 31 days so not only were they not giving me a refund for very poor service, but they were literally downgrading what I already paid for! They did NOT even respond! So just asked 1 more time and I am giving them a few days to do the right thing.
Also reading some comments that there web site is bad and it is actually worse than it seems. Very confusing and hard to deal with! And forget about doing it on a smart device! you would think they would have an app, but they wouldn't need one if their web site was functional.
I will post an update in a few days, but I would definitely NOT recommend this service. Even if the service was good, I was basically paying $8.99 for 1 DVD per month. I am very disappointed because the DVD is definitely better quality video and sound on my 4k tv. Oh well...