Rodney - I am surprised they said it wouldn't work... My 8300 is VERY old, have to have had it going at least 3-4 years. I don't think it would be a regional thing, the 3D feed seems generic and unlocalized (playing the same commercials for Lorax, Revolution, etc).
I am actually going to ditch mine after I finish a couple of episodes on the DVR. Going to get the more compact Samsung box so I can actually have the cable box in our entertainment center.... The 8300 is a freaking beast lol and has a smaller HD than the Samsung one.
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Bit by the upgrade bug, limited by the WAF