We just bought a Samsung BD-E6500 because we were told the upgraded model would play the movies our lower model would not. Wrong. Our firmware is updated. We were told by the Live Chat tech guy that the issue would be resolved with the next update. Well, the earlier tech guy who got me to the most recent update said the most recent update would fix the problem. So I'm not holding out much hope. I am wondering: is it movies from specific companies whose formatting does not work with the Samsung players? If so, lets all just not buy movies produced from those companies. Let's see how Samsung handles that piece of advertising. Here's a list of our 3D movies, their film company, and whether or not they played in either of our two Samsung 3D Blu-Ray players:
The Amazing Spider-Man in 3D, Columbia Pictures. NO
Ice Age Dawn of the Dinosaurs 3D, 20th Century Fox. NO
Wrath of the Tians 3D, Warner Brothers. YES
Transformers Dark of the Moon, Paramount. YES
Brave, Disney. YES
Let's start an experiment. Add to this list. If I see more movies from Sony or Fox in the NO column, I for one will not spend another penny for their movies. Nothing against them......I just want Samsung to get their you-know-what together. However I could be completely wrong...I'm curious though. Aren't you?!