Something really annoying happened. I got an email from hhgregg saying that there was a 12 hour sale, an extra 10% off everything, lasting until 9 a.m. this morning. That's still 30 minutes from now.
First, after signing in, I noted that they had *removed* my 10% off coupon from my account page. This is the coupon that you get when first registering with the site. It had NOT yet expired as I noted the date carefully and I'm supposed to have a few more weeks with it.
Second, the price of the 80" there has returned to $4999. It'd been in the $43xx zone for some time.
I'm not if the site would've let me combine the two coupons in any case. Likely not but I was interested in trying. It would've brought the price down to around $35xx. Even my wife couldn't resist at that price
But I find it ****** that they jacked the price back up, at least during this sale, AND improperly removed my sign up coupon.
I'd call and bitch at them but I'm not 100% ready to pull the trigger. Still, I find it crappy of them on both counts.
EDIT: okay so I called anyway
turns out I was somewhat wrong about the price. It was $4499 in the cart. But that's still over $100 higher than it was very recently. Also, the rep told me they suspend the 10% off sign-up coupon during other sales. When I pointed out to him that the net price was now HIGHER to me during the sale, he didn't find that particularly odd or troubling. I even went so far as to say that I'd pull the trigger right now if I could apply both coupons but he said no. And they have them in stock according to the rep. Great job guys. You lost a sale.