Originally Posted by yukit
When I called Amazon to inquire about the price match, I was told that I have to purchase the TV at the current price, then the price match difference would be credited.
I wish the price matching can be done at the purchase instead of a refund, since there is always a small chance that the matching price may not be available for one reason or another.
When I did it, the person did the purchase at the current Amazon price, then immediately
did the refund. I'll have to see how my credit card handles this, but they did it all at the same time, so it was not like they charged it and were going to go back later and make sure the price was accurate. They seemed to just go through the US Appliance checkout procedure, verified the price (they just told me it was the $2497 without me telling them so I'm presuming that is how they came up with that price), got approval, entered the Amazon price, entered the refund, and got my credit card info. So there was no after-the-fact refund, it was all done during the course of the phone call.
Also, I think it depends on which CS-rep you talk to, at least in terms of ease and the $90 shipping charge. I was fortunate enough to get the free shipping (which kinda makes sense from the fact they offer free shipping on items over a certain amount, yet from a business model they are price matching at the higher price so they are probably not obliged to take off more than the US Appliance fee), and the transaction was seamless. Plus, there was no after-the-fact refund just my inquiry, verification of the sale price, and a near instantaneous price match. Some seem to have had a little less luck, others sound more or less like my experience. I have to wonder if some of that is just at the discretion & understanding of the human on the other end of the line.