Originally Posted by musicmafia
the bottom line is this: if you like amazon's policies and prefer to order from them, but you want a price match from another site, it has to be from a site on their price match list (posted earlier in this thread) and it has to be in stock at the time of your amazon order.
after that, how the price match is charged and your final price (with or without shipping charges) is entirely a crap shoot based on the rep you get on the phone.
technically their policy is to charge you what the other site would charge you for the item PLUS white glove shipping BUT as many have written here, they often do not charge extra for the shipping. it would be fair to give everyone the same deal but for now, if one rep doesnt give you the free shipping you may very well call back 5 minutes later and get a rep who will.
most of the 65's matched from us-appliance were matched straight up with no shipping. my 55 from frys offered standard shipping at $129 and white glove for $189 and amazon charged me $189. i had them on the phone an hour and just gave in. i should have just hung up and kept dialing.
if anyone else has done a price match from frys i would be interested in what amazon charged you but it seems to be luck of the draw getting a rep who won't upcharge the shipping.
I am not sure, but as I have watched on the 65vt30 amazon price matching this week, different days and different hours until I pulled the trigger myself, on whether amazon rep charged for shipping or not, it just seemed to depend on the site they were matching to. When the my amazon rep went to match mine, at that time on Monday afternoon, there was no white glove shipping charge showing up on us-applance site . . . it was during a time that day us-appliance offered free shipping. The amazon rep matched the price on the final click one more button and you order page of us-appliance. Others were being charged by amazon the $90, at times when us-appliance was requiring $90 white glove accompany the purchase. For those matching with Fry's, their charge when prices was checked was $189 added for delivery service, so amazon added that.
Whether $90, $189, or $0, it seems amazon in those days was mirroring their match to the cost (shipping or free shipping) at the moment the amazon rep matched the other sites offer. Some of us were just lucky enough to be matching during an hour of free shipping . . . I would still have gladly paid the $90 shipping if I had to . . . still a great deal. Amazon just matched the price for me in a window the other site had free shipping.
I think amazon is consistent in their price match: 1) it has to be from a list of etailers amazon recognizes; and 2) at the moment you order, is their a shipping or white glove charge required on the site amazon is matching that moment.
My recent transaction makes me like amazon even more, but amazon still has to compete with other etailers, many of whom get my business, because most often they have stock and a great price to start with, or I would never go to amazon for a price match. Amazon is a great etailer, especially for prime members; but there are a lot of other etailers I love, because amazon quite often can't match their stock, because amazon price match is valid only for amazon stock and a select number of third party sellers, not all of the third party etailers piggy backing with amazon for the price match.
Anyways, I think that is what happened. If I find out I am wrong, my world won't collapse.
Just making an educated guess about the disparity of some paying for white glove service and others not on the price match sales.