Originally Posted by chikoo
If this is a limited time deal from Fry's just go and pick up the TV from Fry's, and when the Amazon order arrives, refuse the delivery. That is if Amazon does not match the price.
Originally Posted by RunOff
Sorry guys. I've gone back and looked over the thread and it's clear that many people have experience of Amazon's price matching. My excitement about finding the lower price at Frys simply overwhelmed my patience to read the thread from post #1.
So, it appears that a Frys price match will likely include a 189.00 white glove delivery fee...which still brings the price to only 1888.00 vs. the 2149.95 that I ordered at Amazon.
Fingers crossed that they match that price.
I got the price match from Amazon in December . . . But had to call twice, and then ask for the second CSR's supervisor . . . Amazon does require the addition of the white glove charge about 99% of the time--I got lucky and did not have to pay it . . . There were a couple of hours tht US Applicance did not require the white glove service so Amazon did not require it of me on a price match).
Every call to Amazon is a different CSR . . . So, call agin And explain simply that if they do not price match, you intend to cancel your order immediately and just go down to Fry's and buy theirs. If the CSR does not help, just politely and simply ask for the person's supervisor and speak to that person kindly. You have a 30 day no questions asked return option when ordering a tv from Amazon; they are great to work with on a price match or return for any reason within 30 days. My original set came with 4 bad pixels in a square....one phone call and amazon swapped out the tv and the new one arrived in four days.What any and every Amazon CSR or their supervisor must be able to do is to verify at the time you call that the price they are matching is being offered at that moment..
You must provide an active web link or a number to the local Fry's (when Fry's is open) if it is just a local deal so Amazon can verify with you on hold that the better deal you have found is active at the moment you order.
Also, there is a 14-day low price guarantee after you purchase a tv with amazon, which in reality, unless you cancel your current Amazon order first, would be your situation . . . But they only do this during the 14 day period one time.
Call back, be patient, and kindly ask for a supervisor if you need to. All CSRs are not equal. Some are new and don't know all of Amazon's own policies. And, if you get too frustrated, just cancel your order with Amazon (you will not get your credit back until they get their tv back--so you would be best to get an RMA from them and setup the pick up return for the date and time of delivery so you can put the RMA code onto the box) ...you do not have to wait until it arrives from Amazon to cancel--you just have to wait for them to get the tv back to give you the credit back) . . . and go down to Fry's and buy theirs.
I have simply found Amazon amazing on price match for tv's and of great help when their is a problem trying to order or when a defective unit arrives. You may just have to talk to a different CSR . . . But IMHO it is worth the trouble.
Sure, there are a lot of good online places to order from, for me, I have found Amazon amazing to work with . . . Just have to get the right CSR or supervisor . . . If not, just call back again.
To be fair to Amazon, they cannot match what they cannot verify, so make it easy for them and have the verification info ready when you call, so they can do the verification while you are on hold. I am sure the CSRs get some wacky unverifiable claims when some people call . . .
And it is very hard to beat Amazon's "return the tv for any reason during the first 30 days" policy. Along with the price match, that sold me on buying from Amazon . . . Just waited on a low price they could verify with me on hold . . . $2487 delivered total for the Pani 65Vt30 and got it a few days before Christmas was amazing. A four day turnaround by Amazon replacement on a defective set was amazing. Now that the replacement unit is setup (did 200 hours of slides and D-Nice's settings) . . . Well, it has been worth every penny already . . . The Vt30's are amazing TVs . . . The vt50's will be out soon and be more expensive . . . But the vt30's are proven, have great support, and are available now.
Hope that helps and you get the better price.