Originally Posted by bbig119
I just got Amazon to pricematch with the Paul's "FREEUPGRADE" for free whiteglove delivery, saving me $100 ($1499).
It took some time (20 minutes) and patience (polite and friendly) though. For me, it was crucial that I explained, and showed the CSR that the coupon is advertised on Paul'sTV main page for anyone to use. Once she was convinced of this, she then added the TV to a cart and entered the coupon. Amazon apparently does not price match promotions or coupons unless you can convince them that its a it is easy to find and for anyone to use (i.e. not some emailed coupon or copied from some dark ally of the internet).
Wow, this just made my day! Thanks to whomever posted about the coupon.
I posted the info . . . Congrats on ordering an amazing tv at an amazing free white glove delivery and lowest price available on a price match from the online retailer with the fastest delivery times and best return policy!
For Amazon to price match a promo, it must clearly be on the website of wherever you are price matching from and available to everyone . . . Just like Paul's is. It cannot be a private coupon or restricted (limited to respective persons) use coupon or special; and the Amazon CSR must be able to duplicate it on his or her screen, as in walking it all through to the end on the competitor's online cart.
You walked your CSR exactly and correctly through the process, so the CSR can validate it. Great job! Was the 20 minutes of extreme politeness worth $100?
I have found the extreme politeness especially helpful, and not out of order, since the CSRs and thir supervisors take a lot of their time to help us save further. And . . . You just can't beat the Amazon return/resolutions if you did have a problem.
No one expects Paul's free white glove shipping to last long; so, if you are wanting a 100% price match with Amazon that includes free shipping,, now would be the time to pull the trigger. There is no free shipping on TVs for even us Amazon Prime customers, except in a rare free white glove shipping price match situation like this. Unless the website you are trying to get Amazon to price match explicitly states free white glove delivery, Amazon ALWAYS requires buyers, regardless of whether you have Prime or not, to pay $100 for white glove shipping. By policy, Amazon interprets competitors free shipping on TVs to be only curbside service, nless specifically stated as "free white glove shipping" as Paul's is temporarily now doing.
So, if you want Amazn's fast shipping, outstanding return policy, and free shipping, you should pull the trigger now while Paul's prices are the lowest and while Paul's is advertising free white glove delivery.