Originally Posted by HLdan
Once again I completely disagree. I sold TV's for 10 years at a major electronics retailer. The only time we had TV's ever come back was from people who "rented" them for a Superbowl party. January was our biggest selling month and February was the month we worried how many would get returned after Superbowl. Very rare did we get TV's returned during any other time of the year, and if any were returned they had genuine defects. You're oversimplifying it. It's not common for people to just return large screened TV's over and over just because they don't look "quite right" in their home.
Firstly, it's difficult to return a large TV, especially in sizes 60" or more. Secondly, this is an online forum and I hope you realize that not everything stated on an online forum is dead true. You should take things with a grain of salt.
Sure, there are those that have nothing better to do but constantly return multiple TV's (when nothing was wrong with them) back to the store until the store is sick of them and refuses to sell them another one, which they can do. Those types of consumers are not in the majority. And because we are on an online forum for TV's many people here are the ones in the minority. Most people (outside of a forum) will go to a retail store, check out a few TV's, find the best picture that fits their budget and have it delivered. For many, once the TV is in their home they feel it looks even better in their home than in the store, regardless of the settings. They are not looking for professional calibrators or complaining about the blacks not being .00025 vs. another set being .00045. They are not concerned about floating blacks, DSE or viewing angles.
Heck, I have friends that are much more well to do financially than I am and they come into my home and see my Plasma TV's. I can't begin to convince them why a Plasma is so much better than their new LCD set they bought. For the most part they can't even tell. Those friends of mine represent the majority of TV buyers. AVS members represent a small amount of the TV buying market. Just like any other online forum AVS members are obviously more in the know of what to look for, but I would be hard pressed to believe that most of the members constantly return large TV's over and over until they get that "perfect" one.
As far as the box being needed for plasma transportation, you've already convinced yourself that it isn't necessary so there's no point in me going any further into it. To each his own.
you should read this forum for a lot longer...especially the higher end models
people do return multiple TV's....and the higher end they are the more susceptible it seems to me
Be it...they really cant afford it...the wife doesnt like or other reasons
they do get returned
I returned one F8500 myself before the one I have
Best Buy, Amazon and many others have free returns for Tv's they have delivered
Not sure how many large Tv's you have purchased...but as far as i know its been that way for years
I bought 8 Tv's over 60" in the last 5 years(2 of those for family members)
Its not uncommon for me to change large TV's in my main living area every 1.5 years of so
As such you can understand my point on transportation
back to original point
It does not sound like the person had the most optimum Best Buy experience
However...I dont think this is common practice as I had an excellent one just yesterday where they bent over backwards
The price point he was offered was not even that great either....there are at least a couple of people that have bought open box 64" f8500 for $2K
Heck...a few months ago an authorized dealer was clearing out new in box unit for $1999
The same retailer i bought my unit from
buying grey market does not interest me for the most part, for many reasons,...but clearly we differ on that so its a moot point
While I agree with you that not everything on internet is true...and I agree
i can assure you everything I say is true and I have been buying A/V for so many years that I think I can tell when the details don't make sense