Originally Posted by gsilver
1. Download and install the firmware to allow the region free setting
The next two steps can (probably) be completed in any order:
2. Attempt to play a disk (either successfully or getting an invalid region error)
3. Go through quick setup
4. Setup button, followed by the code 9113
Step 1 only needs to be done once.
Steps 2 and 3 will need to be repeated if you unplug the player.
Step 4 will need to be repeated if you turn off the player.
Thanks for these explicit instructions. I printed out the FW update instructions and copied your instructions verbatim at the bottom with a ball point pen and went at it last night.
The first Insignia NS-BRDVD4 I got was a brick. I sent it back and the seller sent me another. That seemed fine, two nights ago I played a BD and a DVD on it, listening to the audio from the L/R RCA jacks, which I have hooked up to the Tape-In jack of a small simple old receiver whose headphone jack has my earbuds... no problemo.
So, having established that this one works, I go to do the FW update last night, following your instructions. Reason I got this in the first place is that I have a couple of titles that my Sony S390 won't play, UK PAL (I believe), Life and Planet Earth series, bought from Amazon UK.
I install what I'm told is the last version of the FW that supports the region free menu activation: 20101015_NSBRDVD4_BBY_B083_022_21.iso. However, after doing so I don't have audio from the L/R analog audio jacks. I have no other versions of the FW, so I connect the Insignia to the internet via ethernet and install the latest FW: PKG_DVD_3_3_022_02_DYN_33_BestBuy. The version that was on the player when I got it was evidently the previous one, PKG_DVD_3_3_022_02_DYN_32_BestBuy, compare the versions:
PKG_DVD_3_3_022_02_DYN_33_BestBuy [updated off internet yesterday]
PKG_DVD_3_3_022_02_DYN_32_BestBuy [originally on player when I received it a few days ago]
PKG_DVD_3_2_022_02_RC_21_BestBuy [provided as region free version, linked in this thread, I believe]
Still, no audio from the L/R audio jacks. White noise during the update, afterward no audio either with BD or DVD's.
I flashed back the region free enabling FW, still no audio. I don't have a copy of the FW that was on it originally, so I can't flash it back, evidently the version previous to the latest. But with either of the other 2 versions I have no audio but even without the region free setting code having been applied, the Life and Planet Earth BDs seem to play fine, just no audio. Same with a plain DVD. Using the region free version and setting the BD region to B (which is what I think the Planet Earth set is), still does not provide analog audio. Sometimes I hear some relatively faint crackling in the earbuds.
I have to think that somehow the FW update process screwed up the player. Maybe there's a way to enable the audio. I looked in the menus, tried everything that halfway made sense to me including returning to factory defaults. Of course, I got the idea that I could try the digital audio, and ran optical S/PDIF to my AV receiver, and indeed that is working. And this is on the LATEST FW, not the region free firmware, playing the Planet Earth that my USA Sony S390 could not play. I'm baffled. I have my workaround for playing the disks (I can get my earbuds on my receiver's headphone out jack), but this isn't what I anticipated. Normally I don't even turn on my receiver when I watch things from my players. Comments, help much appreciated!