This is James with Jamestown Screens. I wanted to try to touch base and give an update as Steve suggested
I am back from the hospital and moving but slow.
My business is Me, my brother part time and my wife helping occasionally.
This weekend we have my Father and Son helping also.
We are trying to get through about 20 or so screens by late Tuesday.
This would be about a normal weeks work. We hope to be totally catch up in the time line by end of the week. I apologize about everyone not getting return calls/emails.
During my stay at the hospital my wife was trying to take care of me(drugged and out of it) and answer everyone as best she could.
If we missed you please email us at email@example.com
or call at 423-285-3333.
If there is no answer at the phone leave a number please so we can call back if we are in the shop with machines going we can't always hear the phone.
I noticed that someone mentioned maybe we should not be still taking orders.
75-80% of our orders comes from the google adwords ads we run normally on the side when you search for terms like "home theater screen".
The day after I was admitted those ads were shut down to prevent this becoming an on going late issue.
I do want to apologize for the screens being late.
Trust me I would have rather worked 24 hour shifts than go through what I just went through.
The orders that went out Friday where some that were already in progress and only needed upholstering and packing.
Some where where someone had canceled and we shipped that size/color to the next person in line for it.
We have had some customers who have replied that there home theater wouldn't be done until march so don't worry about them now.
We are working around these and getting out everyone's that wanted theirs and is late,
Some people here will start receiving tracking numbers for Monday shipments as early as tomorrow as they get packed.