Help! Kid with Candy Cane Stickies Touched my Da-lite Hi Power Screen - AVS | Home Theater Discussions And Reviews
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Old 12-28-2014, 05:45 PM - Thread Starter
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Help! Kid with Candy Cane Stickies Touched my Da-lite Hi Power Screen

Hi all,

Does anyone know a good way to clean a Da-lite Hi Power C screen? My child stuck her hand on my screen with a candy cane goo on it and my gut tells me there is no good way to clean it. Any suggestions?

UPDATE: I've found a couple of references, one of them on Da-lites website that suggests that mild dishwash soap and water can be used to clean the screen as the screen has a protective covering over the actual screen. I may give that a shot.

I've also seen references to using denatured alcohol, rubbing alcohol, distilled water, regular water, but I'll keep reading.

Thanks,
Sean

Last edited by penguin killer; 12-28-2014 at 06:23 PM.
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Old 12-28-2014, 07:22 PM
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Ouch! I Hate when kids do that!
I can tell you right now that i had a friend who ruined a Da-lite high power screen following Da-lite's instructions to use mild soap and water. Denatured alcohol sounds like the better solution to me. (I'll also admit that I'm just going by word of mouth. No personal screen cleaning experience.) Whatever you do, do it very slowly and carefully.
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Old 12-28-2014, 08:09 PM
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I'm in the same boat. One of my kids put a faint muddy hand print on my High Power screen the first day it went on the wall. Seven years later (LOL) I finally tried removing it and some other dirt spots with denatured alcohol, and the DA didn't make a dent. I'm afraid to try the dish soap. Maybe I should try the DA again with more force, or something else?
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Old 12-28-2014, 08:18 PM
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I've noticed a spot on my screen recently and to be honest I have been afraid to try to clean it. Lol I bought some mild soap three weeks ago. it's still sitting on the counter unopened. Lol
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Old 12-29-2014, 09:27 PM
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Cleaner

Contact the manufacturer on what to use!
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Old 12-30-2014, 07:40 AM
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Asking Da-Lite for specific advice on a specific type of stain is obviously the best advice. Sugar should be one of the easier things to clean off as it dissolves in water and I believe the High Power surface is not porous. Since Da-Lite recommends cleaning High Power with mild soap and water, if it were mine I'd just start with a soft cotton cloth soaked in warm (not hot) water and hold it against the spot for several minutes to let the sugar absorb water. Then I'd try wetting another area of the cloth and very gently rubbing across the area to wipe away the dissolved sugar. Since Da-Lite recommends using mild soap and water on the screen surface, water alone is not going to hurt it. The main issue I can see would be rubbing too hard, as that could damage the surface. But if you keep applying warm water with a soft cotton cloth and rubbing very gently the sugar should eventually come off. I'd be wary of using alcohol as I'm not sure how it might interact with the sugar. It might work, but I'd research that very carefully before trying.
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Old 12-31-2014, 11:04 AM
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Quote:
Originally Posted by Dave in Green View Post
Asking Da-Lite for specific advice on a specific type of stain is obviously the best advice. Sugar should be one of the easier things to clean off as it dissolves in water and I believe the High Power surface is not porous. Since Da-Lite recommends cleaning High Power with mild soap and water, if it were mine I'd just start with a soft cotton cloth soaked in warm (not hot) water and hold it against the spot for several minutes to let the sugar absorb water. Then I'd try wetting another area of the cloth and very gently rubbing across the area to wipe away the dissolved sugar. Since Da-Lite recommends using mild soap and water on the screen surface, water alone is not going to hurt it. The main issue I can see would be rubbing too hard, as that could damage the surface. But if you keep applying warm water with a soft cotton cloth and rubbing very gently the sugar should eventually come off. I'd be wary of using alcohol as I'm not sure how it might interact with the sugar. It might work, but I'd research that very carefully before trying.
DISCLAIMER! I'm neither a chemist nor a screen professional. I am merely reporting my own experiences - and only with the 2.8. The 2.4 is much more delicate.

Cleaning procedures are very different depending on wether it's a 2.4 or 2.8. If it's a 2.8 you're in luck. They are virtually bullet proof. I've used rubbing alcohol, detergent, vinegar, glass cleaner. I can't be sure, but I may have even tried Goof Off and Goo Gone. Nothing I've tried has ever done any damage to the surface.

As long as you don't use an abrasive, and the chemical agents are household safe, you're unlikely to do any damage. You do want to be sure not to leave a residue of whatever you use.

Always test your procedure in a small spot somewhere on the edge of the screen first!

If you have a 2.8, I'll bet you'll be successful. 2.4? Good luck, and let us know what works.

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Old 12-31-2014, 12:21 PM
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What you might do is also order a sample of their material and then put some candy cane goo on it and test alcohol or acetone or whatever instead of testing your actual screen.
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Old 12-31-2014, 12:40 PM
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What you might do is also order a sample of their material and then put some candy cane goo on it and test alcohol or acetone or whatever instead of testing your actual screen.
Neither version of the High Power is available anymore. Can't order samples.

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Old 01-01-2015, 03:53 PM - Thread Starter
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UPDATE: I decided to try out the straight warm water plus cotton towel approach with no scrubbing. Just dabbing the cloth on the screen. The water dried up within 5 minutes and I'm not seeing any candy cane stickies anymore I put it on some bright test pages afterwards and it looks as good as new. I'm not seeing any dim spots at all. So crisis averted. Thanks everyone for the tips. Hopefully this may help someone else in the future if they come searching for it.

-Sean
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Old 01-02-2015, 08:11 AM
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Thanks for sharing the results. It's nice to know that what I would have tried on my own screen if I had that problem has worked for someone else.
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