Join Date: Sep 2000
Location: Stewart Filmscreen Corporation. USA
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Please be advised that most shadow box frames in the home theater applications are shipped with the Velux finish option. Velux is a deep black material that has the same light absorbing qualities as Black Velvet. It sounds like you have a 1.5" by 1.5" frame extrusion with a semi- flat black paint or power coating that is popular in the the business and training market.
Jim, The best solution to solve the reflection problem is to contact our product manager, Scott Kimber, at Stewart Filmscreen. The toll free number is 800-762-4999, Ext 145. He can send you some self adhesive velux to apply to the inside rim of the frame. The other solution, if you can live with the down time, We would be happy to velux the front and sides of your frame at the factory. The turn around time would be about 7 days with UPS shipping time.