well I'm sure someone on here will somehow turn things around and try to blame me for this problem I had with Elite. Do me a favor though and don't waste your time writing back if that's the case. I'm not going to get in an argument with someone who wasn't involved.
for those of you who may find my situation useful - here is my tale of woe:
I have a room that is 20X24 with 20" ceiling. The projector is mounted 8' from the floor and 18' from the screen. Seating is 22' from the screen. The backwall where the screen is mounted is 80% glass windows and there are no other windows in the room. I called Elite to discuss size, materials and THE FACT THE SCREEN WOULD BE IN FRONT OF WINDOWS. We came up with the 150 inch, Cinetension 2, white matte. I was reassured that the screen WOULD HAVE SOFT BLACK VINYL BACKING that would BLOCK SUNLIGHT FROM THE REAR.
Since my windows face west, I was quite concerned with having a screen in front of them so I went on the Elite website and read through materials and found a PDF file that showed a picture of the screen material having 2 layers with the words - soft vinyl backing "prevents light penetration" the pdf is still on the website here http://elitescreens.com/pdf/Elite_Sc...tion_Guide.pdf
OK that's great right? I called an AVS Forums sponsor and ordered my Pana AX200 and asked them to confirm one last time that the Elite Cinetension screen would have backing materials to stop light. They confirmed "yes you will be fine" so I ordered the 150" motorized screen.
Screen was delivered 2 days past the eta - no big deal - and packaging was good. This thing weighs about 80 pounds. I got the kids and wife to help mount it about 12 feet up , very level. Then we pushed the remote button to lower it. Surprise surprise you can see through the screen. NO BLACK BACKING!!
My calls back to the retailer started the Elite process. I take pictures with the sun shining through the screen and showing the white backing. E-mails are sent to Elite. Guess what - they nonchalantly say "on no, the screen doesn't have black backing but maybe in February 2008 it will". geez then why does your website and your sales department say differently???
well I tried to talking to the president of the company but got passed around to no avail. I was looking for some kind of creative solution but their feedback was "oh well". Taking this screen down, repacking it and getting pick up via truck to ship back is a major pain - it is quite oversize and overweight. The screen works fine and is very nice at night. The family has fallen in love with the Pana AX200 and 150" screen for late afternoon through early morning viewing. Elite is offering a 15% refund. I guess that is all they can do since they claim they do NOT have a screen with black backing regardless of what their website says.
I couldn't afford a $6000 Stewart screen so I went with Elite. I have now gotten quotes for motorized shades from $1400 - $2500. this looks like my only option if I want to keep my windows clear when I am not using the screen.
I thought I would share my experience just in case anyone else is expecting to use an Elite Screen with light behind it and thinking it will will have a backing material. If anyone has any ideas or know places to get motorized shades 150" wide cheap, please let me know. I've even thought about buying a second screen from Elite and painting it black than hanging it behind the white screen.