Originally Posted by ana_moo_ana
will JVC issue a replacment lamp if it was purchased from different vendor (such as Projector Lamp Genie) when it pop or dim prematurly?
I thin not. That would be the same as buying a aftermarket Part for a car, and then after it fails, taking the car into the Dealership to have the part replaced under warranty. If the lamp lasted 90 days...then it fulfilled the warranty stipulations the vendor had listed.
The Vendors who sell the lamps "ONLY" offer 90 days warranty...just like each and everyone of the PJ mfg did (...and most still do...) before JVC & Epson took it upon themselves to change that somewhat.
And so now...a lot of people have this crazy notion that "ALL" lamps should be replaced...whenever they fail...for whatever the cause. Nope...t'aint so.
(ahhhh....remember the days of the 2yr Lamp warranty offers aftermarket vendors offered....for $200.00+
Epson in particular comes the closest to observing such...allowing a full 2 years of coverage (3 w/Pro models) however JVC does it on a case-by-case basis, and really only does that because they feel obliged to...not because their own warranty dictates such. Their PJs are all the more expensive...and the Lamps they use all the more so than others. It was either address the complaints or lose business like a hemophiliac bleeding out.
Poor Lamp mfg choices and a slew of complaints brought both the aforementioned PJ mfg to heel....but for all the rest it's "90 Days!" sez De Judge.
All 3 of the X3s I've installed each have had to have 2-3 lamps replaced. Fortunately...if one can use that term...the original Lamps and the replacements all gave up the ghost in short order. Two of the x3s have been replaced...only one has remained on-site, and for some unknown reason it's 3rd Lamp has passed the 1500 hour mark and is still shinning bright.
Wonders...to be sure.