Official Sony VPL-HW30(A)ES Owners Thread - Page 117 - AVS Forum | Home Theater Discussions And Reviews
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post #3481 of 3487 Old 11-23-2015, 07:35 AM
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My HW30ES projector has issue with the brightness, the picture is washed out! reducing brightness setting didn't help, the contrast is terrible and no black level at all, grey-scale test failed!

I have reset all settings to default, lamp hours is 680 hours, does anyone know how to fix it?

Thanks
Sorry to hear. Not much activity here anymore as the HW30 is 4 years old.

What does grey-scale test failed mean? You mean instead of a ramp of 16 or so gray values, it's all the same?

How does it look without any source connected and you bring up the built in screen/options? Is the text displayed normally or does it look bad?

I hope I'm wrong, but if it looks bad without any source connected then you may be in for a repair. If the text looks normal, you should consider checking our input source.
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post #3482 of 3487 Old 11-23-2015, 08:04 AM
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Originally Posted by MadMyers View Post
Sorry to hear. Not much activity here anymore as the HW30 is 4 years old.

What does grey-scale test failed mean? You mean instead of a ramp of 16 or so gray values, it's all the same?

How does it look without any source connected and you bring up the built in screen/options? Is the text displayed normally or does it look bad?

I hope I'm wrong, but if it looks bad without any source connected then you may be in for a repair. If the text looks normal, you should consider checking our input source.
I use colorHCFR and x-rite meter to perform greyscale calibration, I was not able to get 2% above black bar in the IRE 0 to disappear! and the greyscale calibration result is terrible!

Without source connect, the blue background is light blue, the pattern color is dark green, text is displayed normally and clear, just the entire image is washed out and very low contrast! I have changed two media players (popcorn hour A200 and Apple TV) and also tested with my laptop, all were having same issue!
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post #3483 of 3487 Old 11-23-2015, 08:13 AM
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Did you do all your calibration from the user menu or did you tweak from the service menu?
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post #3484 of 3487 Old 11-23-2015, 09:43 AM
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Hey Kidding,

Assuming your not just Kidding with your posts, What's your location maybe someone near by could take a look.

-Brian
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post #3485 of 3487 Old 11-24-2015, 10:11 AM
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Did you do all your calibration from the user menu or did you tweak from the service menu?
I did the calibration from the user menu

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Hey Kidding,

Assuming your not just Kidding with your posts, What's your location maybe someone near by could take a look.

-Brian
Thanks for the help, but I stay in Malaysia, I don't think there is anyone in this forum nearby my location

Actually I'm going to send to Sony local service center, I suspect it could be due to severe light leakage. I projected it to white wall and I could see the lights on the outer edge of full HD image.
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post #3486 of 3487 Old 12-13-2015, 02:17 PM
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Don't know the answer. However, if you are happy with the image, I'd not replace the lamp. I would clean the filter either way. New lamp comes with new filter...
So, the warning is pretty much a function of lamp hours?

I noticed that the greys aren't great. Not sure if this is real or just an imagination.
Could this be a sign of a lamp needing replacement?

BTW. How easy is it to get a genuine replacement?
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post #3487 of 3487 Old 12-13-2015, 07:55 PM
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So, the warning is pretty much a function of lamp hours?

I noticed that the greys aren't great. Not sure if this is real or just an imagination.
Could this be a sign of a lamp needing replacement?

BTW. How easy is it to get a genuine replacement?
I don't know if anyone knows for sure. I do know that my lamp has been poor (flickering) and needed replacement and the PJ didn't tell me to replace it. I suspect it's by hours but I honestly don't know.

Trivial to get a genuine replacement. Call Mike @ AVS... Great guy.
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