AVS Forum Addicted Member
Join Date: Dec 2000
Location: Venice, Florida, USA
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All the electronic serial numbers will be the same 999999 or whatever the right number of nines is. not a mistake. That's what's imbedded in the new board and it can not be altered. One will still have the old serial number on a plate on the side opposite the input board to identify there machines should they be stolen and to let Sony track sales dates fir warranty purposes.
Also the techs have been instructed to confiscate the boards they replace. Customers are not allowed to keep them even though some were evidentially kept by very early upgraders. This is all from the horse's mouth. not questionable. Its the way it is.
As the song says, Two Out of Three Aren't Bad.Tthe two customer upgrades at my house went perfectly. Then we did mine. upon partial download the machine went bad. 16 error flashes showing a problem with the scaling chip on the new board. Machine would not start up. Lens door wouldn't open. A quick call to the one projector engineer in the USA not riffed and he instructed my tech to return the new board to him and my software files. A few other instances of this have occurred. It just so happens that the board intended for my machine arrived at the techs house in NJ today. The board for the install today was a loaner board that I was to repay with the board ordered for me. Soos. the tech took my machine with him and will install the board he received at home while on the road today on Friday. I offered to meet him halfway perhaps on Monday. we would each drive about 70 miles for the exchange. That was my offer. Soos that's what I am going to do. No projector for basketball games this weekend (conference tourneys) but I will be set for the first round of the NCAA tourney. All and all things went as good as can be expected. Honey. I love you and I am not going to watch any games in my HT this weekend so we can be together. Next wek I will be watching games 24/7, Thursday through sunday and its only fair that I give up the conference tourney games this weekend. Fecal happens and its really no one's fault. Certainly not the tech who is laid off the end of the month.
Almost all who aren't making money for sony are gone. Customer engineering services. Gone. Training people. Gone. The guy who did the upgrade training. Gone. Its bad. The Sony layoffs are massive. Sales guys are safe. They make money for Sony. Their tech support however, gone. Of course it really isn't any better with the other main HT projector company. At least the two ES Intergrator support people are safe and one projector engineer who is quite good.