Originally Posted by GalvatronType_R
I think I've had a change of heart.
After all the problems that my Epson HC8100 has given me, I was inclined to go with the AE7000 for my next light cannon. But reading the threads here about Panasonic's after purchase customer service (where AE7000 owners encounter long wait times, rude CRs, and having the pay for shipping), I think I will go with the 5010. Also, I read through the Projector Reviews comparison and they give a big edge to the 5010 for 2D and overall brightness and a slight edge to the AE7000 for 3D. Considering the vast majority of my viewing with be in the second dimension, I will go with the 5010.
Let me reiterate. Despite all the problems I've had with my HC8100, Epson's customer service has been OUTSTANDING and STELLAR. Their CRs got on the phone fast and were unfailingly polite, I never had to pay for shipping, and Epson shipped replacements to me overnight. Panasonic apparently comes woefully short of that so therefore, I will give Epson my business again for the next round.
Funny, I've had the 5010, the JVC X30 and the 7000 in my house, and I'd say I liked the Epson the least for 2D (in order of preference, 7000, X30, 5010).
Why? Nothing to do with brightness or contrast, and everything to do with 24p motion. The Panasonic is the best, to me, in that regard. The contrast is better on the X30 (which didn't bother me), and the brightness is higher on the 5010 (also not an issue). The dynamic iris on the 5010 is nothing short of atrocious, with a significant color shift as it opens/closes. My wife complained about it, too, and she normally couldn't give a toss about such things. It's especially noticeable going from a dark shot to a bright next shot. Very ouch!
Also, ironically, I found the 3D image to be the best on the 5010 (in order of preference, 5010, 7000, X30). So hey, funny how that works, but the 5010 has slightly less crosstalk than the 7000, and a very bright 3D image.
In any case, overall I liked the 5010 the least. I posted about this a while back, but it was basically awful input lag (for gaming), terrible iris implementation (you can't even use it in 3D, - it's OFF!), noisiest iris on the planet (sounds like a rumbling - you'll hear it easily if you sit anywhere near the projector). I can't remember what else I complained about, but it's quite clear from my testing of the X30, 5010 and 7000: There's no perfect projector. That said, the 7000, to me at least, is without any doubt the best all-round projector. For ME, personally, the way the 7000 handles 24p sources was the deal clincher. Neither the 5010 or the X30 came anywhere close to that kind of natural 24p motion.