Official BenQ W7000 Owners Thread - Page 130 - AVS Forum | Home Theater Discussions And Reviews
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post #3871 of 3892 Old 03-23-2016, 09:34 AM
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Originally Posted by schm66 View Post
It is starting to get a bit dim at 2600 hours. Can anyone recommend a good bulb? What do I search for and how do I know if it is OK?
I'm afraid I can only contribute negative experiences. I had chased for an inexpensive replacement bulb and purchased 2:

One extra inexpensive bulb incl. housing from ProjectorLampsWorld for app. 130 USD. The brightness was a quarter (!) of the original bulb, and after 1 hour it exploded. The replacement didn't explode, but was as dim...

Then I checked, whether I could use the housing for an older original BenQ/Philips bulb, which I mounted inside the housing. This led the PJ to switch off immediately when using "normal", and to switch off after 5 minutes when using "Eco". Apparently a cooling problem.

The other bulb supposedly was an "original" version, but also had only app. 75% of the brightness of the original.

So when you used your original lamp for 2600 hours, then I strongly recommend to get a new one from BenQ, and not from any other supplier. Even if it is 3 times as expensive than the cheapest "compatible" one.

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post #3872 of 3892 Old 03-23-2016, 12:26 PM
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Quote:
Originally Posted by schm66 View Post
It is starting to get a bit dim at 2600 hours. Can anyone recommend a good bulb? What do I search for and how do I know if it is OK?
Here's a link to the bulb I bought last year (although it was $112 at that time). Works like a champ.

http://www.amazon.com/gp/product/B00...ilpage_o06_s00

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post #3873 of 3892 Old 03-23-2016, 12:30 PM
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Originally Posted by Steven414 View Post
Here's a link to the bulb I bought last year (although it was $112 at that time). Works like a champ.
But apparently not for everyone. Look at the reviews. It's this experience, which I made and which did cost me not only several hundred bucks, but also lots of angriness...

I stand with my recommendation to order one from BenQ. And then have another 2600 hours peace of mind.
Mike Butny likes this.

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post #3874 of 3892 Old 03-23-2016, 12:35 PM
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Originally Posted by kuebler View Post
But apparently not for everyone. Look at the reviews. It's this experience, which I made and which did cost me not only several hundred bucks, but also lots of angriness...

I stand with my recommendation to order one from BenQ. And then have another 2600 hours peace of mind.
Iv purchased 2 of those bulbs from amazon work just like original
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post #3875 of 3892 Old 03-23-2016, 01:17 PM
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Originally Posted by kuebler View Post
But apparently not for everyone. Look at the reviews. It's this experience, which I made and which did cost me not only several hundred bucks, but also lots of angriness...

I stand with my recommendation to order one from BenQ. And then have another 2600 hours peace of mind.
Well I'm speaking for myself then when I say I had absolutely no problem with the bulb from Amazon. Worked just as good as the new original bulb that came with PJ.

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post #3876 of 3892 Old 03-23-2016, 01:25 PM
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Originally Posted by Steven414 View Post
Worked just as good as the new original bulb that came with PJ.
Well, I'm used to measure brightness with a Luxmeter. And even those bulbs, which don't explode (or only endure at a quarter of the original lumen) like the one from ProjectorLampsWorld, even those tend to have only app. 75% of the lumen of the original BenQ bulb.

A normal user doesn't notice a 25% light loss at the beginning, because he compares this with his aged lamp, which at the end of the cycle may only have left app. 30..40% of the initial brightness level. But it means, that the whole cycle is shortened from the beginning.

I don't want to become boring, but I stand with my recommendation.

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post #3877 of 3892 Old 04-11-2016, 08:02 AM
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inverted halves of the screen on start up

Hi guys,

I've been tolerating something that's been bugging me a lot and I've decided to ask for help. I've had this projector for almost 2 years now and about half the time, when I turn it on, the left and right sides of the screen are inverted... I found the solution was to press 3D then right arrow to put it back the right way. But it's pretty annoying having to do this all the time especially since changing 3D mode is sooooo slow.

I attached a picture to show what happens. The projector is ceiling mounted and upside down if it matters.

The thing that bugs me is that it only does it about half of the time, that's weird to me.

Any of you experienced this? Thanks for the help
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post #3878 of 3892 Old 04-11-2016, 12:23 PM
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Originally Posted by alxpowa View Post
Hi guys,

I've been tolerating something that's been bugging me a lot and I've decided to ask for help. I've had this projector for almost 2 years now and about half the time, when I turn it on, the left and right sides of the screen are inverted... I found the solution was to press 3D then right arrow to put it back the right way. But it's pretty annoying having to do this all the time especially since changing 3D mode is sooooo slow.

I attached a picture to show what happens. The projector is ceiling mounted and upside down if it matters.

The thing that bugs me is that it only does it about half of the time, that's weird to me.

Any of you experienced this? Thanks for the help
I also have mine ceiling mounted and in the 3-plus years I've owned the PJ I've never seen anything like that happen. Maybe you could try doing a factory reset.

Steven J
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post #3879 of 3892 Old 04-13-2016, 03:28 AM
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Originally Posted by Steven414 View Post
I also have mine ceiling mounted and in the 3-plus years I've owned the PJ I've never seen anything like that happen. Maybe you could try doing a factory reset.
Tried that... Reset all settings or something and did not work. Guess I'll be stuck with this minor inconvenience.
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post #3880 of 3892 Old 06-24-2016, 02:15 PM
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I also am having issues with my w7000. Last fall it started kicking off randomly and showing the red lamp error light. Replacing the lamp didn't resolve the issue so in December I had Benq service do a diagnostic on it and they said all they could find was the blower was dirty and replaced it.

Now the problem is occurring again, plus I am now getting another issue where randomly the colors on the screen will start to severely flicker and then the projector throws orange/red light combo and shuts down. The color flicker occurs most frequently when I switch inputs on my receiver or first power on and sometimes, but not always, will stop if I select a different setting mode or temporarily switch inputs on the projector. Almost the entire screen flickers and colors are not accurate at all. I haven't made any changes to my set up and it worked ok for 5-6 months since it was last serviced. Also, once the flickering begins, it occurs on menu screens, etc, even on different inputs that aren't being used so it doesn't seem to be HDMI cable related or specific to my set up. Any thoughts on what could be causing the flicker issue?
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post #3881 of 3892 Old 06-24-2016, 10:45 PM
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If u have the iris turned on see if it still does this after u turn iris off i was having some problems with mine works fine after i turned iris off
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post #3882 of 3892 Old 09-11-2016, 08:52 AM
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Well guys I did something I would not recommend,but it worked for me.I had either some dust or a spider web inside my projector that was really annoying me to the point of desperation as you could see it on the image.Pulling the projector appart to clean it looked to be too much of an ordeal with the risk of causing more damage.I figured some air blown into the unit might solve the problem,but was thinking what I had around the house that could do the job?Well out came my leaf blower from the garage.I pulled out the bulb housing and started blowing,quite a bit of stuff came flying out.I blew threw every opening I could see,being careful not to get too close or use the full force.Turned on the projector.......problem solved!!
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post #3883 of 3892 Old 11-27-2016, 07:07 AM
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Originally Posted by dfarina View Post
Well guys I did something I would not recommend,but it worked for me.I had either some dust or a spider web inside my projector that was really annoying me to the point of desperation as you could see it on the image.Pulling the projector appart to clean it looked to be too much of an ordeal with the risk of causing more damage.I figured some air blown into the unit might solve the problem,but was thinking what I had around the house that could do the job?Well out came my leaf blower from the garage.I pulled out the bulb housing and started blowing,quite a bit of stuff came flying out.I blew threw every opening I could see,being careful not to get too close or use the full force.Turned on the projector.......problem solved!!
Epic... I guess desperate projector issues require desperate measures...

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post #3884 of 3892 Old 02-20-2017, 12:32 PM
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Did you ever find a solution to this? Mine just started doing this and I'm at a loss. One day out of the blue the bulb dies, and I get an orange and a red light. Then $130 later I get the same thing after 2 days. I did have the flickering bit also. I'm very hesitant to keep throwing bulbs at it unless I have a solution.

Quote:
Originally Posted by viddward View Post
I also am having issues with my w7000. Last fall it started kicking off randomly and showing the red lamp error light. Replacing the lamp didn't resolve the issue so in December I had Benq service do a diagnostic on it and they said all they could find was the blower was dirty and replaced it.

Now the problem is occurring again, plus I am now getting another issue where randomly the colors on the screen will start to severely flicker and then the projector throws orange/red light combo and shuts down. The color flicker occurs most frequently when I switch inputs on my receiver or first power on and sometimes, but not always, will stop if I select a different setting mode or temporarily switch inputs on the projector. Almost the entire screen flickers and colors are not accurate at all. I haven't made any changes to my set up and it worked ok for 5-6 months since it was last serviced. Also, once the flickering begins, it occurs on menu screens, etc, even on different inputs that aren't being used so it doesn't seem to be HDMI cable related or specific to my set up. Any thoughts on what could be causing the flicker issue?
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post #3885 of 3892 Old 02-21-2017, 05:37 PM
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Originally Posted by TheGearbox View Post
Did you ever find a solution to this? Mine just started doing this and I'm at a loss. One day out of the blue the bulb dies, and I get an orange and a red light. Then $130 later I get the same thing after 2 days. I did have the flickering bit also. I'm very hesitant to keep throwing bulbs at it unless I have a solution.
You can try going into the Service Menu and resetting some things or changing color wheel modes. It sounds like the color wheel is messing up, but hard to say for sure.

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post #3886 of 3892 Old 03-14-2017, 04:53 AM
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Originally Posted by coderguy View Post
You can try going into the Service Menu and resetting some things or changing color wheel modes. It sounds like the color wheel is messing up, but hard to say for sure.
GOD I was hoping someone was still around in this thread. I can't see the Service Menu because mine boots to either a blue or black screen. How can I try restarting it. I have tried different inputs but the screen output is solid blue for a minute or so then goes to a blank screen with no display. I can shut it down like normal. But literally zero is coming through ... I want to get my TV back and it's out of warrenty. Obviously...
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post #3887 of 3892 Old 04-03-2017, 10:28 AM
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You can try going into the Service Menu and resetting some things or changing color wheel modes. It sounds like the color wheel is messing up, but hard to say for sure.
I think mine is toast. Every time I put in a bulb in it flakes out after a few days/weeks. I think I had a power issue that may have fried one of the components. At this point I'm not sure what to do. Invest another couple hundred to send it in and fix? Try another bulb (down 3 already)? Or scrap it and just buy something else?

I ended up fixing my color issues by using economic mode, but that only lasted so long and the bulb blew again. I think it's sending way too much power to the bulb, and that's blowing them. I did also look around a bit for parts, but can't find anything. Kinda stuck, and poor Mass Effect is sitting around collecting dust
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post #3888 of 3892 Old 04-03-2017, 03:47 PM
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How do you take apart the w7000?

I had a lamp burn out on me so before I installed it I brushed away any surface dust \i could find and vacuumed all the vents. I installed new bulb and it turns on for around 1 minute then the image starts jumping around a bit then turns off. Looking online it looks like this could be dust buildup in the boards, I can get all of the screws out of the bottom of the projector but how do you remove the top housing with the lens focus ring on the front? I'm thinking that maybe you can just pull it right off but i'm not willing to try that in case I break it.


Please anyone can you help? Or is there something else I can try to fix this problem?? Of is it desperation time and blow air through it?
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post #3889 of 3892 Old 04-03-2017, 08:43 PM
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Originally Posted by thegarr View Post
I had a lamp burn out on me so before I installed it I brushed away any surface dust \i could find and vacuumed all the vents. I installed new bulb and it turns on for around 1 minute then the image starts jumping around a bit then turns off. Looking online it looks like this could be dust buildup in the boards, I can get all of the screws out of the bottom of the projector but how do you remove the top housing with the lens focus ring on the front? I'm thinking that maybe you can just pull it right off but i'm not willing to try that in case I break it.


Please anyone can you help? Or is there something else I can try to fix this problem?? Of is it desperation time and blow air through it?
This was taken from the service manual that someone posted at one time.

(1) Rotate ring
focus clockwisely
untill the end (it
will get loosen
from the boss),
then pull it out
from the projector.
(2) Operate the
same process to
the ring zoom.
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post #3890 of 3892 Old 04-03-2017, 09:40 PM
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Quote:
Originally Posted by splode View Post
This was taken from the service manual that someone posted at one time.

(1) Rotate ring
focus clockwisely
untill the end (it
will get loosen
from the boss),
then pull it out
from the projector.
(2) Operate the
same process to
the ring zoom.
you rock thanks!!!, cleaned what I could get at and it didnt fix it think I need to go deeper? I'm going to take off the top circuit board tomorrow and then I should be able to see the chip and heat sink not to mention the second board that I can clean.
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post #3891 of 3892 Old 04-12-2017, 04:27 PM
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Any chance anyone has had the problem like I've posted above? After new bulb projector turns on for 1 min or so then half the picture jumps around with so.some wierd colors then turns off. I replaced the ballast it was leaking oil but that didn't fix it. Unfortunately a new dmd chip is 500 from benq and so is the main board. I don't think it's worth fixing more.
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post #3892 of 3892 Old 06-07-2017, 06:33 PM
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Hello, I hope someone can help. My projector was running fine as late as Monday, 6/5/17. Today I tried to power it up and it wont start. It gives a Red led for POWER and a Red led for LAMP on the unit. I looked in the manual under troubleshooting, there's no help for 2 red lights for those to categories. I replaced the bulb, it still wont work. Please help?
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