Hey guys. I've been going through an ordeal with Panasonic starting with sending a PT-AE7000U in for service to correct a convergence issue. When they sent the unit back they had corrected the original problem but created a new one as it was suffering from pretty significant blooming. The service center couldn't figure out or reproduce the problem so Panasonic had me send it to their offices directly to one of their engineers. I mostly didn't hear anything for a month. After a good bit of poking and prodding they informed me that they had isolated the problem but the replacement part was on backorder and they did not know when they would receive it. They offered to send me a reconditioned PT-AE8000U in its place. They asked that I evaluate the unit and, if I wanted to accept the unit, sign a document agreeing to the exchange. If I did not accept the unit I was asked to explain why.
The unit arrived with 28 hours on it. I have spent a considerable amount of time with the unit over the last few days evaluating. For the most part I am happy with the unit. It is in great shape, the lamp is bright, it's quiet, the black levels are good, and there is no blooming. The only problem is the convergence. This seems to be a theme with these units. In this case green appears to be off quite a bit. I think it's more than a pixel but I can't be sure. It definitely tints things at the bottom. I'm trying to decide if I want to reject the unit or not. I might consider tentatively accepting the unit with a stipulation that the convergence needs to be repaired.
Please take a look at the attached image and give me your thoughts. I'd like to respond to Panasonic within the next few days. Thanks.