Wanted to make others aware of reliability issues with JVC's X 70 projector. Had my installation done professionally by Starlight AV and the dealer was Wave Electronics. 4 - 5 months after installation the unit fails ( 300 lamp hours )- starts off with a dim light from the lamp which then turns off and warning LED lights flash - deciphered as abnormal electrical circuit from the manual . Unit then is unresponsive, cannot turn off, lens cover will not close, have to pull power cord. Had a frustrating and protracted wait for the installer Starlight to look into the issue ( I did not want to do anything to void warranty ). They call JVC tech support who suggest trying on a new lamp ( though the flashing code for lamp was different ). After blowing $ 450 on the lamp, it fails to work. I was left shipping the unit to California . It idles there for over a week ( on the pretense there was no paperwork of invoice even though the unit was released only a few months ago or a list of problems with unit though when they returned the unit I see copies of these with their invoice. ) Anyway they replaced a pwr assy board and returned the unit to the dealer. Installer fitted it back. I turn it on , it works and everyone leaves. However when I try it again after 3 minutes of use the picture freezes on screen , unit is unresponsive. Flashing lights come on again - no code in manual for the number of flashes ( 5 ) . Had to pull the power cord , restarted, same problem happens. I was furious and frustrated .This time I had a direct number the repair center in CA and they ask to ship the unit back. They replace the same board and other components. I request a replacement as it was obvious that this was a lemon unit. They did not oblige. Asked me to request the dealer to replace . Dealer and installer tel me that JVC has to replace. In short the run around.
After the trauma of 4 trips up and down by UPS and all the repairwork, I do not know what state the projector is or what its life is going to be. While the picture was good it is not acceptable to have this reliability in a $ 8000/- projector. Poor advice from JVC tech support, poor repair and service, 2 months off use, not at all customer friendly - no projector is worth that amont of headache. To their credit, after speaking to the JVC service manager he sent me a spare lamp and a shipping label for the second time, but that was it. I am left with a bill for a spare lamp which I had to buy initially and multiple visits from the installer and a unit which could fail again.