This is my first post and i know being a long time reader now, that it is most common just to post if you have something to complain ;-)
I apologize for this, but i start to be nerved with Epson...
I was in the game for a 3020e beginning January. I went to a local dealer and ordered it. After a week he called me and said, they will not have in stock till February. He felt sorry for this and asked me, if i want to cancel my order, or he would make me an offer for a 5020.
We not wanted to wait so long and the projector was available.
Great projector. We sure watched movies all weekend! 2D and 3D. But there was a problem with a pink dust blob. So i made my first mistake not waited to go to the store, i called Epson. Very nice people on the phone actually and after all the testing the would replace me with a new one. I waited one week and i called and asked for the replacement. My fault the credit card has a limit, so i would need to send back the unit first. My fault, but a simple call, or an email would saved me a lot time.
They new one arrived and was not good out of the box. Soft focus, convergence and i think reds were specially blurred. So on the phone again and send it back. 2 days later and nothing, so i called again and i get an apologize the units are on Back-order till the weekend.
Yesterday i called and they said they will not have till mid February......... Thank you for your call and thank you for choosing Epson...
The people on the phone are so nice, that i was not even able to get angry... (great training).
But after i was mad and i cannot stop being mad about this.
11 January i bought a projector and it will be middle or even end February to have all (hopefully the unit is working) installed - and finally able to enjoy the movies.
It is like buying a car and waiting for the tires to be delivered.
For all of you, who have a working 5020 - i am jealous - it is or could be a great machine !
Sorry for the venting and sorry for my English.