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Join Date: Dec 2000
Location: Venice, Florida, USA
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The title says it all. Please read it and limit suggested questions to this topic. I will collate and edit the questions and post them in this first post. I nominated William Miller to seek the answers from the appropriate Sony personnel. He has graciously agreed to ask the questions
Here are the questions I have formulated or received so far:
How does the new model differ from the present VPL-vw1000ES. Specifically, what new features are added and what features have been improved?
There were certain minor issues with the 1000ES design. Are these cured in the new design? Specifically, for the minor white banding caused by the power supply and arc flash protection circuit and for certain issues which arose when an RGB input signal was applied?
Obviously, there is a new input board. Are there other boards that have been changed? Has the light engine been modified such as to enable auto cal.?
What specifically is included in the upgrade for present VPL-VW1000ES owners. Will the latest software be installed as part of the upgrade? Once the upgrade is installed, how will the replacement model differ from an upgraded VPL-VW1000ES. Does the upgrade fix the minor two issue identified above? For example, if the new unit has a new power supply board to fix the banding issue or new firmware to fix the RGB issue, will that be included in the upgrade? If a new power supply board is not included, can it be purchased and installed separately?
Once a 1000ES is upgraded, what warranty applies to the upgrade? Is the original warranty extended by the upgrade?
A cross over question. How does the new model differ in features from the 500/600ES. A question that should be directed only to a Sony projection engineer, how does the PQ differ between the 500/600Es and the new model?