Owners thread Sony Hw55ES - Page 61 - AVS | Home Theater Discussions And Reviews
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post #1801 of 1803 Unread Today, 07:37 AM
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Originally Posted by Skrill View Post
I would insist on an exchange (not repair). If you used a good CC (like a almost any Amex) there are a lot of buyer protections. So if you aren't satisfied with the dealer's response -- look into those.
Thank you, Skrill, for another helpful answer.
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post #1802 of 1803 Unread Today, 09:14 AM
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Originally Posted by AV Science Sales 5 View Post
If he got the projector at cost, the dealer already did him more of a favor than he should.
I appreciate your POV Mike -- but at cost or full retail -- if the PJ is busted out of the box, the dealer should swap it out (and I certainly hope he does). I was just pointing out other avenues of redress that could be pursued, IFthe dealer were to refuse to do what should be done.
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post #1803 of 1803 Unread Today, 10:32 AM
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I appreciate your POV Mike -- but at cost or full retail -- if the PJ is busted out of the box, the dealer should swap it out (and I certainly hope he does). I was just pointing out other avenues of redress that could be pursued, IFthe dealer were to refuse to do what should be done.
I will keep you posted. I am expecting to hear from the dealer today.
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