Bought a used Epson 5030Ube on ebay for $1730. Had 1 dead pixel. Any Warranty from Epson? - AVS Forum | Home Theater Discussions And Reviews
Baselworld is only a few weeks away. Getting the latest news is easy, Click Here for info on how to join the Watchuseek.com newsletter list. Follow our team for updates featuring event coverage, new product unveilings, watch industry news & more!



Forum Jump: 
 
Thread Tools
post #1 of 11 Old 05-26-2014, 11:15 AM - Thread Starter
Member
 
thenewguy1979's Avatar
 
Join Date: Sep 2008
Posts: 17
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Hi All,

Just upgraded by Epson 3020 with a used 5030Ube bought from ebay. It has no HDMI transmitter.

It has a much better picture then my 3020. The only issue I see is a blue stuck /dead pixel on the top center of the screen.
If I watch ultra-wide screen movie it will be on the top black border and not on the picture itself.
Since I used only for movies it would not affect the picture in any ways.

The issue is the stuck pixel is blue and tend to distract from viewing if there is a dark scene. I can hardly see it if looking straight on at 10feet aways.

Since it's bought used from ebay I did try to registered and was able to do it this morning. Question is since I'm able to registered can I still get warranty from epson?
Will they ask me where I bought it?

Lastly for $1730 is this a great deal, abeit the single dead pixel? Any other advice is welcome. Thanks.
thenewguy1979 is offline  
Sponsored Links
Advertisement
 
post #2 of 11 Old 05-26-2014, 11:39 AM
AVS Special Member
 
rlindo's Avatar
 
Join Date: Apr 2002
Location: ON, Canada
Posts: 5,909
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 703 Post(s)
Liked: 525
You can see a single stuck pixel from your normal seating distance? You must have hawk eyes!

If you have the manual, it should have a page on warranty info. From my understanding, most companies don't honour warranties on re-sales. Even if Epson does, I'd think they may say no to a single stuck pixel. Best of luck though.
rlindo is offline  
post #3 of 11 Old 05-26-2014, 11:50 AM
 
Seegs108's Avatar
 
Join Date: Jul 2007
Location: Upstate New York
Posts: 9,255
Mentioned: 22 Post(s)
Tagged: 0 Thread(s)
Quoted: 3771 Post(s)
Liked: 1770
I highly doubt they'll replace it with only 1 dead/stuck pixel, even if you were the original owner. For most brands, this is well within QC.
Seegs108 is offline  
post #4 of 11 Old 05-26-2014, 11:54 AM - Thread Starter
Member
 
thenewguy1979's Avatar
 
Join Date: Sep 2008
Posts: 17
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Yeah, the wife doesnt see it. Just me because i inspect it at 2-3 feet when bought. I know where the dead pixel are. At 10-11 feet quite hard to see. Unless deliberately looking for it like i was.

Since it wasnt on the picture and on the black border due to most ultra wide movies nowawaday, i guess it okay.

Work perfect without any other obvious issue.

For warranty can epson traced where bought based on serial. Since i can registered does it really matter?
Thanks
thenewguy1979 is offline  
post #5 of 11 Old 05-26-2014, 08:59 PM
Senior Member
 
WestCDA's Avatar
 
Join Date: Mar 2005
Location: Calgary, AB, Canada
Posts: 285
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 61 Post(s)
Liked: 75
The Epson warranty states that it applies to the original retail purchaser, is not transferable, and for warranty service you must provide proof of the date of original purchase.
WestCDA is online now  
post #6 of 11 Old 05-27-2014, 07:47 AM
AVS Addicted Member
 
Mike Garrett's Avatar
 
Join Date: Sep 2011
Posts: 15,584
Mentioned: 34 Post(s)
Tagged: 0 Thread(s)
Quoted: 4818 Post(s)
Liked: 2967
Send a message via Skype™ to Mike Garrett
Quote:
Originally Posted by Seegs108 View Post

I highly doubt they'll replace it with only 1 dead/stuck pixel, even if you were the original owner. For most brands, this is well within QC.

Epson is the only manufacturer that will replace for a single stuck pixel, but I doubt that will do this for an Ebay purchased projector. If purchased new from an authorized dealer and within the warranty period, they would replace.

Call for CEDIA SPECIALS
AV Science Sales, 585-671-2968
mike@avscience.com
Sony, JVC, Epson, Denon, Marantz, Yamaha, Onkyo, Parasound, Triad, Atlantic Tech, M&K, RBH, SVS, Stewart, Seymour, Falcon, DNP, SI, SE, Carada, MicroLite.
Mike Garrett is online now  
post #7 of 11 Old 07-20-2014, 08:17 PM
Member
 
Flavio Amorim's Avatar
 
Join Date: Apr 2014
Posts: 16
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 10 Post(s)
Liked: 10
Quote:
Originally Posted by AV Science Sales 5 View Post
Quote:Originally Posted by Seegs108 

I highly doubt they'll replace it with only 1 dead/stuck pixel, even if you were the original owner. For most brands, this is well within QC.


Epson is the only manufacturer that will replace for a single stuck pixel, but I doubt that will do this for an Ebay purchased projector. If purchased new from an authorized dealer and within the warranty period, they would replace.
My optoma h180x has just started showing a white pixel (dead pixel), just one but is extremely annoying. I will contact them today, do you think they wont fix it, because is only 1 pixel?

Cheers
Flavio Amorim is offline  
post #8 of 11 Old 07-20-2014, 08:19 PM
 
Seegs108's Avatar
 
Join Date: Jul 2007
Location: Upstate New York
Posts: 9,255
Mentioned: 22 Post(s)
Tagged: 0 Thread(s)
Quoted: 3771 Post(s)
Liked: 1770
I don't know Optoma well enough to give you an answer. Contact them and see what they say.
Seegs108 is offline  
post #9 of 11 Old 07-22-2014, 05:33 PM
Newbie
 
Join Date: Jul 2014
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 0
you are right,Yeah, the wife doesnt see it. Just me because i inspect it at 2-3 feet when bought. I know where the dead pixel are. At 10-11 feet quite hard to see. Unless deliberately looking for it like i was.thanks [IMG]http://*******/WNKpGN[/IMG]
mowcaserecip is offline  
post #10 of 11 Old 07-23-2014, 07:16 PM
Newbie
 
bealerDSB's Avatar
 
Join Date: May 2013
Posts: 14
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 10
Forgive my ignorance, but would a release pixel vid (you know) on Youtube work like on some LED TV's?
bealerDSB is offline  
post #11 of 11 Old 07-24-2014, 12:33 PM
Advanced Member
 
billqs's Avatar
 
Join Date: Jan 2003
Posts: 804
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 284 Post(s)
Liked: 167
You could always try one of those "undead pixel" programs and see if the pixel will unstick. I had a monitor with a dead pixel years ago but I never could get it unstuck. Luckily, the Brick and Mortar place I bought it from, accepted the return and replaced with the same model monitor that did not have a stuck pixel.
billqs is offline  
Sponsored Links
Advertisement
 
Reply Digital Hi-End Projectors - $3,000+ USD MSRP
Gear in this thread

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off