AVS Forum Special Member
Join Date: Feb 2002
Location: Sunny California
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I think an accurate test to be sure you have the new board, and it works, is to test DirecTV channel 201 and see if you get a picture.
Another test is the new Samsung 931, it requires HDCP encrypted display devices, if you can pass 720p and/or 1080i to your TV3, you're in business.
My dealer tested both the above methods on my TV3 before he shipped it to me.
Also, if you call Dwin and give them the serial number I'm sure they can tell you if it has the new board and what firmware version you have.
On another subject:
I find Dwin to be an excellent support company, I have called them several times and usually get through on my first call, and if I don't, they always get back to me that day.
As an example:
Apparently my PJ got bounced around during shipment, and the optical alignment was moved, causing a small yellow light glow at the bottom of the screen.
I called Dwin and they said I could send it in for a fix or they would be happy to walk me through the optical re-alignment over the phone, that is if I was comfortable with doing that.
I was, so I dropped the PJ from the ceiling, placed it on a table, took the cover off, armed myself with a 2.5 mm Allen Wrench and then called Rodger who was not available at the time.
Five minutes later, the phone rang and it was Rodger, and in less than ten minutes he instructed me on how to re-align the optical path. It was a piece of cake and the PJ is perfect now.
I'm really glad I didn't send it in, my guess is many companies wouldn't have done that, they would have required the PJ to be returned for repair.