AVS Special Member
Join Date: Jan 2008
Location: Wandering a Beach Somewhere....
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Fact is the installer should have never marked the install as complete with only 1 line to a DVR without a SWM. Call Directv and explain what was done and what they are showing is incorrect - you need it to be serviced properly or you are cancelling (remember you only have 3 days I believe???).
Not making any excuses, as there are none, but considering the slam Houston took from Ike, I am sure a lot of equipment is in short supply and installers/repairs are slammed.