I recently purchased the Comcast bundle (Internet and Digital cable). I have not had a problem with my internet--but my all of my digital channels (even OnDemand) are choppy and pixelate so bad I cannot even watch the TV. When I disconnect the cable from the Comcast box and go straight from the wall to my television, the standard channels work fine. No problems. The big problem is that I have an LCD tv--I want my HD channels.!!! Which is why I purchased digital cable in the first place.
I have never had this problem before. I had Comcast in my previous apartment, with the same TV, and never had a problem. The technician that installed it in my new apartment (Digital Box: Scientific Atlanta Explorer 3250HD) said my signal was low and that the cable wires were "old." He mentioned there was nothing he could do and that maitenance for my building needed to be contacted. Great! Now, what am I to do?
I went online and researched this problem, perhaps a signal booster may help? That seems to be the fix for some people. I just don't understand how my internet works fine but the digital channels do not.
PLEASE!, any help will be greatly appreciated. Thanks for taking the time out to read this!