AVS Special Member
Join Date: Dec 2000
Location: North Little Rock,Ar,US
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My boss sent me to her friends house to install a new Sony Bravia 46" HDTV. She had previously been using a Sony CRT. Her video sources are AT&T U-Verse, DVD, and VHS.
I connected the DVD using component, and the VHS using Composite. I used a HDMI V1.3c cable (6') to connect her U-verse box to the HDMI 1 (also tried HDMI 2) input on the TV. Sorry I dont have the exact model, its the one on close out at Wal-Mart.
Everything functioned perfectly, until she turned it off (using the U-verse remote). When she tried to turn it back on, the U-Verse box comes on, the blue HD light pops up, and the TV screen comes on and says HDMI1 - Cable TV, however, no audio or video ever appear on the TV. Unplugging, and replugging the HDMI cable causes both to pop right in.
I suspect a copy protection handshake issue, and had AT&T come out. They swapped boxes with the same result, and ended up hooking the box up with analog component video cables. The owner, however, wants what she paid for, HDMI, to work, so I am being sent back over there again. We have already tried several HDMI cables. She wants me to get Sony on the phone, and have them troubleshoot the problem with me.
My question, has anyone experienced this problem before, and if so, was it the source or the LCD TV that ended up being the problem?