Samsung Service Menu help... - AVS Forum
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post #1 of 5 Old 09-01-2012, 02:36 PM - Thread Starter
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I have a Samsung LNA850 - today a Best Buy Service rep. went into my service menu and changed settings.

Now
1) the Information box is plain and grey (when you press Info)

2) the menu screen is no longer translucent it has a purple square (when you press Menu)

3) the "weak or no signal screen is no longer black its solid blue (no signal/imput)

4) lastly when powered on or off the screen turns solid blue, it used to be black (powering on or off)

Is there a service menu fix for these changes?

Thank you for any advice in advance.
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post #2 of 5 Old 09-04-2012, 10:36 AM - Thread Starter
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Anybody know where I can get information on Samsung service menu commands?
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post #3 of 5 Old 09-04-2012, 01:04 PM
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Return/exchange the TV or have a Best Buy person come out and resolve your issues since they supposedly are the ones that changed background/menu colors of the TV.
Better to have them resolve the issues than you messing around and void the warranty (or make matters worse).
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post #4 of 5 Old 09-04-2012, 01:42 PM - Thread Starter
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Quote:
Originally Posted by Ratman View Post

Return/exchange the TV or have a Best Buy person come out and resolve your issues since they supposedly are the ones that changed background/menu colors of the TV.
Better to have them resolve the issues than you messing around and void the warranty (or make matters worse).

Yeah..thanks I agree.

I have scheduled to have a Best Buy service rep. to come out next Saturday.

I don't plan to go into the service menu unless I know exactly what to do.

I thought someone on AVS would have experience or knowledge of the service menu commands. smile.gif
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post #5 of 5 Old 09-08-2012, 09:58 PM - Thread Starter
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Best Buy Geek Squad showed up...without a clue how to restore the Service Menu values.

The BB Tech decided to order another mother board.

Funny...I flashed the fw from 1003 to 1002 then back to 1003 and that fixed the blue screen problem. smile.gif

Too bad the info.( resolution/time) and menu are still off...mad.gif
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