I'm hoping someone here can help me. This seemed to be the most appropriate forum to post in, but if I should move it please let me know.
I bought a Panasonic TC-P55ST50 back in November 2012. I had a LG blu-ray player (non-3d) hooked up to it and everything was fine. For Christmas I was given a Samsung 3d blu-ray player. I hooked it up and started watching Looper. I experienced some weird artifact/flickering on the screen. I tried a different movie (2d) Tangled, and got the same issues. I figured it had to be the bluray player, so it was taken back and exchanged for a Sony BDP-BX59. I got everything hooked up and am having the same problem. I managed to get a short video of it happening. Here is the video.
I started doing some reading and messing with different settings. I found that if I set the bluray player to 1080/60p I don't have the problem. I get this problem anywhere from 2-5 times per minute. It also cuts out the audio when it occurs. I tried watching Tangled (3D disc) and did not have the problem in the first 10 minutes. 3D ran in 1080/24p, so I don't know why it worked for that.
I spent an hour on the phone with Panasonic, but they could not fix it. I tried google, but couldn't find any similar instances. The bluray player connects directly to the TV. I tried swapping the HDMI cables, and also picked different inputs on the TV.
I'm at a loss. I know everyone here is way more knowledgeable than I am when it comes to this stuff, so I'm hoping for some advice.
I guess I could just leave the bluray output to 1080/60p, but everything should work at 1080/24p. It's supposed to be better, and I feel that I paid for the equipment, so it should work.