> Going to be moving house and checked with Voom to see what the cost would be. They have a $125.00 transfer fee which is OK. <
Well, it might be OK with you, but if it were me, I'd just move, re-install the dish myself, then send Voom a Change of Billing Address notice.
> when I inquired about adding a second box I was told that would cost $499.00 or $9.50 rental PLUS $199.00 installation fee, but then was told as I purchased the original I could not rent. <
Once you've done Voom the favor of buying gear and paying for it in full upfront, gambling and taking all the risk of not knowing if the service will even survive, you can't ever rent anything from them again? That's certainly customer hostile service.
Please let us know how this pans out.