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Old 04-20-2015, 03:27 PM
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Comcast Lowers X1 Upgrade Fee

Down to $19.99 in Some Markets as MSO Pushes New Platform

By: Jeff Baumgartner

In another indication that Comcast is trying to accelerate the rollout of its IP-capable X1 platform, Comcast has lowered the “upgrade fee” for X1 in markets such as Philadelphia, New Jersey and Connecticut.
Though it's not clear that the policy is in place across Comcast's footprint yet, customers in those areas have mentioned on the DSL Reports message board that the upgrade fee, which comes into play when video subs on Comcast’s legacy video platform are moved over to X1, has been lowered to $19.99.

Depending on the market, the original one-time X1 upgrade fee ranged from $49.99 to $99, with Comcast noting then that the fees went toward the development and enhancement of X1 features. Customers on X1, a video service that features a cloud-based user interface and access to apps and other new elements such as in-home video streaming on PCs and tablets and acloud DVR, also require new boxes.

A Comcast customer who was alerted to the smaller upgrade fee for X1 noted on the DSL Reports message board that the price drop -- from $49.99 to $19.99 -- became effective on March 3, 2014, with Comcast citing “changes in business costs."

Notably, Comcast now offers a self-install option for X1, which should help to reduce deployment costs because it removes truck rolls from the equation (Comcast began to test the X1 self-install kit last year).

Comcast didn’t comment on how it will shape and revise its policy for X1 upgrades in the weeks and months ahead, but this Web page about it still notes that subs who convert to the new platform are subject to a “one-time fee of up to $99 that is assessed, with limited exceptions that vary by market…”

Comcast has not announced how many of its 22.38 million video customers are on X1 today, but did say in October 2014 that it had deployed more than 5 million X1 boxes, and, even prior to that, said it was shipping about 20,000 X1 boxes per day. On that basis, back-of-the-napkin math suggests that Comcast has deployed more than 3.5 million more X1 boxes since late October, pushing its grand total toward 9 million.

Comcast initially rolled out X1 in Boston in May 2012, and now offers it in all systems.

Last fall, Neil Smit, president and CEO of Comcast Cable, reiterated that the current plan is to have the majority of Comcast’s customers on X1 within three years. “We’re right on track,” he said at the time.

http://www.multichannel.com/news/tec...ade-fee/389899
Couple of questions -
1. Comcast required users of the X1 system to also pay for land line and internet service. Do they still do that?
2. There seemed to be a number of complaints about the "worthiness" of the service posted on AVS and elsewhere. Is the service now ready for prime time?
3. The most useful "feature" of the present DVR system is the ability to FF thru ads etc. I start watching a sporting event 30-60 minutes after start time. By using the 30 sec. skip button on the remote, FF thru ads, timeouts, half time etc. Can the X1 remote be programmed to have a 30 sec. skip?

Thanks.
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Old 04-20-2015, 06:42 PM - Thread Starter
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Couple of questions -
1. Comcast required users of the X1 system to also pay for land line and internet service. Do they still do that?
2. There seemed to be a number of complaints about the "worthiness" of the service posted on AVS and elsewhere. Is the service now ready for prime time?
3. The most useful "feature" of the present DVR system is the ability to FF thru ads etc. I start watching a sporting event 30-60 minutes after start time. By using the 30 sec. skip button on the remote, FF thru ads, timeouts, half time etc. Can the X1 remote be programmed to have a 30 sec. skip?

Thanks.
1. In most parts of the country you can get X1 with TV and Internet (no telephone).
2. For the most part X1 works pretty well and Comcast is constantly making improvements. I find it to be a lot better than the standard DVR service.
3. I am able to program a 30 second skip feature (which replaces the 5 minute skip feature). The way it works is you are not reprogramming the remote but using the remote to reprogram the X1 box to do a 30 second skip instead of a 5 minute skip.
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Old 04-21-2015, 10:30 AM - Thread Starter
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Comcast Takes Its Gig to South Florida

The gigabit tour rolls on.
Comcast Corp. (Nasdaq: CMCSA, CMCSK) announced today that it will introduce symmetrical multi-gigabit broadband service to more than 1.3 million customers in southern Florida starting in May. While there are no details yet on pricing, Comcast said its Gigabit Pro service -- which uses fiber-to-the-home networks to deliver Internet speeds of up to 2 Gbit/s -- will debut in the Miami; Fort Lauderdale; West Palm; and Jacksonville regions. The company has also announced that it will launch Gigabit Pro in Atlanta next month and in California in June. (See Comcast Preps 2-Gig Service… Over Fiber.)



http://www.lightreading.com/gigabit/...d/d-id/715215?
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Old 04-27-2015, 04:02 PM
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The requirement for Triple-Play was only in the early days of X1, when the supplies were limited, and they wanted to give it to the highest margin subs (even at $10-$20/mo incremental, phone has ridiculously fat profit margins). They offer it now with Double-Play. Not sure why anyone would have Comcast TV and someone else for internet unless they had a muni fiber provider that didn't have TV or something. If you have FIOS internet, you're going to have FIOS TV.
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Old 04-27-2015, 06:34 PM
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The requirement for Triple-Play was only in the early days of X1, when the supplies were limited, and they wanted to give it to the highest margin subs (even at $10-$20/mo incremental, phone has ridiculously fat profit margins). They offer it now with Double-Play. Not sure why anyone would have Comcast TV and someone else for internet unless they had a muni fiber provider that didn't have TV or something. If you have FIOS internet, you're going to have FIOS TV.
People who have a landline are the minority in many areas.
As for internet, you are correct 99% of the time -- except there are some number of people that want to cut the cable cord and just buy internet so they can customize their their TV watching.
In home #1 , we have cable TV via the HOA (broad pkg. incl. HBO and SHO etc.) and internet via Comcast as well (which we pay for directly.
In home #2 , we are in the 1% that has internet from a high speed 3rd party. All residents get 100Mbps for $25 added to their HOA dues. (I was able to combine wiring to get 250+) Cable is from Comcast, but we are able to make use of Xfinity Go (poor quality), HBO, ESPN,etc. via their apps with perfect quality.
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Old Today, 08:29 PM
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People who have a landline are the minority in many areas.
As for internet, you are correct 99% of the time -- except there are some number of people that want to cut the cable cord and just buy internet so they can customize their their TV watching.
In home #1 , we have cable TV via the HOA (broad pkg. incl. HBO and SHO etc.) and internet via Comcast as well (which we pay for directly.
In home #2 , we are in the 1% that has internet from a high speed 3rd party. All residents get 100Mbps for $25 added to their HOA dues. (I was able to combine wiring to get 250+) Cable is from Comcast, but we are able to make use of Xfinity Go (poor quality), HBO, ESPN,etc. via their apps with perfect quality.
I know a lot of people have internet and not TV from their cable provider, either because they are cord-cutters/nevers, or they have satellite TV, but having TV and not internet from the cable provider wouldn't make any sense. If you have FIOS internet, you'd have FIOS TV.

Yeah, a situation where you have another internet option that doesn't do TV, or are in a FIOS town without a TV franchise would be the only situation I can think of, and that's a tiny part of the market. Comcast is keeping a lot of landlines alive that couldn't survive at a $30 or higher price point by offering it so cheap in their Triple Play packages, and offering incentives on Triple Play. I don't really have a need for a landline, but I might get one at some point if it's only an incremental $10 plus tax, just for the convenience. At that point, it's almost so cheap it's worth it.
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