I have been a DirecTV customer for the past 11 years. I was a proud customer for the first 9 or so, then I purchased my first HDTV.
My problem (and first ever post to a forum) is this: I get 771 searching for signal errors pretty regularly. This problem NEVER happened until additional HD channels started launching in the last few months. If I change the channels back and forth eventually the channel comes in. However, my HR20 has series links to some of the HD channels and it is failing to record shows because when it changes the channels to get one of my shows, the 771 appears.
I know I'm not alone on this. Two people in my neighborhood have this issue as well. We have perfect line of sight, we never have pixelated pictures or anything that describes a degraded signal. When the channels are there, they are perfect!
Of course directv wants me to have a tech come out for a fee unless I want to pay the new monthly charge for a service contract. NO THANKS! I don't believe there is anything wrong that I should pay for.
SOMEONE PLEASE HELP!!!! This long time customer is about to go with Brand X.
Ann Arbor, MI