Dell customer service is always fun! Just got reminded that again after 5 years... Decided to cancel the order, so I could reorder different configuration for Zino.
All started with a chat session that referred me to a phone number with extension 1-800-915-3355 x724-3784. Called the number, but extension didn't work, it was looping back to main menu. Hanged and dialed again, waited 15 mins for Customer Rep, got the first CSR who got my information and trasfered me. Second CSR asked for same information again and transfered me. Third person asked me the same information again and forgot it right away because she started asking again and as I was telling her my name again I hear "click"... I did notice that English skills were improving with every transfer and the last person spoke fluent English.
\\End of Rant
Hopefully second try will be more successful