I would not totally discount cases with Soundgraph products. Today, I'm pretty satisfied with my Antec Fusion Remote MAX case (with Soundgraph LCD).
I agree that Soundgraph's iMon Manager software has been a source of pain as they failed to maintain it in a reasonable amount of time to address changes taking place around it, like the release of TMT5, etc. But they've finally done so!
And yes, the LCD is not pretty, but it does provide several pieces of useful information. For one, it lets you know when Media Center is recording a program. This is nice e.g. when I say "all off" on my Harmony remote and only the TV and Receiver go off. It also indicates when it's recieved an iR code which is nice when you're not seeing an expected response, like when an application has lost focus. And Media Center does send some program info to the display.
Until the recent iMon Manager update (0314), I was having a lot of trouble controlling TMT5, enough so that I (primarily) went back to TMT3. So, this is where I agree with most of the criticism. But right now I have an acceptable setup, that includes...
Windows 7 x64/SP1 (Media Center),
Radeon HD-5750 1 GB with Catalyst 11.2,
2x Hauppauge HVR-2250 (OTA ATSC and basic cable),
Media Browser v18.104.22.168 (with Chocolate Theme, CoverArt, etc.),
Arcsoft TMT5 v22.214.171.124,
iMon Manager v7.97.0314,
Harmony 880 Universal Remote
I use my system to watch Live/Recorded TV and DVD and Blu-Ray - sometimes from disc and sometimes from VIDEO_TS and BDMV folders. I also use MC to view my pictures and home movies (HDV and AVCHD) and to listen to my music. All stored on my WHS (backed up on external drives).
I don't actually turn my HTPC off, but put it into S3 sleep, and wake it, using the Harmony remote.
Yes, there has been frustration along the way, but not enough that I'd say I'm unhappy with my case. Anyway, I just wanted to offer my perspective and I apologize if my near satisfaction upsets anyone!
P.S. If interested, you can find full details on my system in my profile (see "About Me"). But it's almost time to upgrade to 3D!