Join Date: Jul 2012
Location: State of Rhode Island and Providence Plantations
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As an update, I uninstalled Microsoft Security Essentials, then uninstalled PDVD, cleaned out any traces in the registry, deleted lingering folders, ran CCleaner's registry cleaner, then reinstalled PDVD 11. Applied the update when prompted, and it did not fix the issue. I replied back to cyberlink, and now then are requesting a whole bunch of info including dxdiag file, screenshots, etc. to send to them for analysis. I'll post as I get more info.