I ordered a Ceton Infinitv on 11/25 and received it on 11/29 and still can't get it up and running because of Time Warner Cable.
After ordering, I got online and chatted with TW and was told I could go to my local office to pick up the tuning adapters and cable card. On the morning of the 29th, I went to my local TW office and they told me the only way to get a cablecard was to schedule an install. I was told that they never had cablecards in the local office. So I had them schedule me an install at a cost to me of $17.99. Install was setup for Saturday, Dec. 3, between 8-12 noon. Installer showed up about 9 and asked me what he was here for? I told him a cablecard, tuning adapter install. He said he didn't have that stuff so he called in to TW and got back to me and said they would have to try and order the those things and schedule another install. Later in the day I get a call from TW saying they ordered the tuning adapters and they will schedule the install for the next weekend to make sure I have them by the time they come back. I say ok, great. On Thursday, Dec. 8th. I received one tuning adapter via UPS. I called TW and told them that unless the tuning adapter supports 4 channels, I would need another one. I was told it should work but he will make a note for the installer to bring one. He said he was going to wave the install charge because I should have been able to get them at my local office. My install was scheduled for Fri., Dec. 9th between 5-9pm. As of 9pm, I called TW because nobody showed up. I waited on hold for 45mins before I got to talk to someone. I was told the install was set up but not completed so it was not sent out to an installer. I told them I am fed up and I'm not going to waste 4 hours waiting for them again. I asked them to ship me another tuning adapter and cablecard and I will install them myself. They finally agreed to do that and said I should get them by the middle of the week. On Monday, Dec. 12th I received a call from TW and they said they are out of tuning adapters so I won't be able to get one until they get more in. This is unbelievable. I think I may have to report this to the FCC but, I am not hopeful that will do any good. I'm still waiting and don't have any idea when I will get the Ceton up and running!
On Tuesday, Dec. 13th I received the cablecard and tunning adapter from TW. Called in to activate cablecard and the guy I spoke with seemed very knowledgeable. I was told I would only need one tunning adapter as they now support up to 6 tuners. Activated cablecard but still had trouble getting channels authorized. He told me he would have to get me a different cablecard. Now I have an appointment for service for Thursday between 8-10am. Wish me luck.
Thursday, Dec. 15th. replaced cablecard and everthing is working now! Finally! I must say, I really like the Ceton, Win 7 media center with xbox360s as extenders. Now I can return my TW cableboxes!