So I've been sitting on the sideline watching for a couple months. I thought at this time I saw enough maturation from the product that I would jump in. So my Echo showed up last night and I proceeded to hook it up to my bedroom TV. The Ceton logo pops up.....and never goes away until about 10 minutes later when the Echo stopped giving an HDMI output to the TV. So I rebooted it and it did the same thing...over and over. Also each time the HDMI dropped out I noticed 3 of the LEDS on the left would light up as the minutes went by, one at a time. It was about this time that my stepson started having issues with his XBox in the basement where he couldn't connect to XBove Live anymore over the internet. I also noticed my HTPC in the living room and my HD Homerun Primes were no longer accessible. Long story short, after rebooting my Router and my switches I finally got the wired network back up and running. I also noticed that the lights on my switch never light up from the Echo being connected to ethernet. So I figured my Echo was bricked at that point. I brought it down to my home PC, plugged in the power, ethernet and HDMI to my PC monitor and started it up. It powered up and said recovering...and that's where it sat for over an hour. Again, no ethernet light on my router whatsoever for the Echo. So I tried punching in "recovery" on the remote to start the manual recovery process, it shows the 6 LED's on the front of the unit and they never go away. I let it sit all night like that, nothing. So I rebooted it this morning and after a minute or so the CETON logo came on the monitor and then back off and the 3 little LEDs lit again.
So I think it's dead, should I open a ticket? When these things are bricked does the ethernet stop working completely? Is that the reason for the USB connection recovery process? I have to also assume that the Echo was the reason for my network lock up, I never have issues with my network, it's pretty rock solid.