You know, I used to think it was awful that life was so unfair. Then I thought, wouldn't it be much worse if life were fair, and all the terrible things that happen to us come because we actually deserve them? So now I take great comfort in the general hostility and unfairness of the universe.
Reply #15 on: July 15, 2010, 03:58:24 PM »
Everything seems to be working again. Once the site was back up, email worked for about 2 hours, then all incoming email started bouncing. This was finally fixed sometime this morning and I have been busy getting caught up with email correspondence.
So the excuse 'dotable' is giving is that I had "too many connections to the server", and as a result the account was suspended. However I think this is B.S.
I had been running maybe a year with two accounts: one for the main 'lime-technology.com' domain, the other for a download repository. Then last February, I kept hitting 'bandwidth limitation' on the download account, so I created a new download account with a dedicated IP address at another host provider. I then requested 'dotable' to cancel the original download account (but of course keep the main domain account).
Well it seems on 12 July they finally got around to removing the old download account, but what I think happened is they either 'deleted' or 'suspended' BOTH accounts by mistake. This is because in my first correspondence with their tech support, they said the account was 'removed upon request'. It wasn't until several email exchanges later they came up with the explanation, "oh your account got suspended due to too many connections". What I think they actually did was either restore my account from a backup, or "undid" the work of deleting the account, and the 'too many connections' was a CYA excuse.
Anyway... version 5.0-beta1 is about done & then at some point I will migrate the whole shebang to a VPS.
It's back up! I was a bit worried for a minute there. But there is a silver lining. I haven't had to visit the site for well over a year to look into a feature (how to run SMART reports). It's good when you never have to visit support forums.