You wrote that you are getting the message "USB recognized" Is there a USB 3 device that is not working? Are you sure you are plugging into a motherboard port that supports USB3? Check your motherboard manual. If you are using a hub you need a hub that supports USB 3, a cable which supports USB3 and the hub needs to be plugged into a motherboard USB3 port. Also make sure you have a current USB3 driver for your device and hub if you are using a hub. Sometime I need to reboot the computer before changes take place.
Anál nathrach, orth’ bháis’s bethad, do chél dénmha