Originally Posted by TPeterson
This Forum is above and beyond anything that MIT or any manufacturer does to support their products. You, litz, and anyone else can email/post messages to MIT technical support and get the same high level of attention as any other customer.
need to be reliably repeatable to be fixed. You've just given several methods to do so that may or may not be available in this case.
(warning : soapbox mode on)
Just because YOU can't repeat it doesn't mean OTHERS can't repeat it.
This is NOT A WINDOWS BUG. It happens across different architectures, across different MyHD releases, across different MyHD models, and with different mpeg2 source types.
I don't know why it happens mostly to me, and not to you. But I know AT LEAST THREE OTHER PEOPLE who have this problem. They don't post to avsforum. I've also seen one or two other people chime in here with "me too".
They deal with it by combining files before they play them.
The is ABSOLUTELY a bug in the MyHD software. They need to help us fix it.
Plain and simple.
I said it before : it's an absolutely repeatable pattern : rotate digits one character left, add a "9". How that can be a Windows error is beyond me.
Just because it doesn't pass the "reproducable on tpeterson's machine" test doesn't mean it isn't a problem.
This IS a problem. I've done everything I know of to give you information to repeat the problem. Unless you want me to physically ship you a computer.
But I do NOT like being told "I can't reproduce it, so it's not a problem" when it IS a problem, reproducable on demand, at least here, and elsewhere.
(soapbox mode off)