AVS Special Member
Join Date: Aug 2000
Location: Franklinton, NC, USA
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I will give you a suggestion, but expect you to tell me what the numbers are that are starting data transfer!
When I have problems like yours it tends to be caused by phone line quality. If you aren't using a traditional land-line (VoIP such as Vonage or Time Warner digital phone), or if your line is too noisy (pick up an extension get a dialtone, and listen for crackling) you can have the modem connect, begin downloads and then lose the connection. The trick is to go into the modem settings and lower the data transfer rate. To do this, from the menu go to "settings" then "dialing & input settings". While you are here, make a note of the number you are dialing to! Go to "change telephone" and continue forward until you get to "dialing prefix". Press the "Zones" button and it will bring up the modem setting screen. Lower the connection speed then exit, and continue through until you can save changes. It will skip dialing in.
Now force a net connect. with all the menus closed, press "243-zones". Use the arrow to move to #4, connect, and see what happens. You may have to lower the connection speed two or more times before succeeding.
And please post the number you are using!