I then tried rebooting a couple of times, but the computer came back with “unable to find boot disk” (or something similar). During the two attempted boot ups, I heard the unmistakable clunking / chattering as the drive attempted to access data. Based upon what I have read, this means that the issue is with the heads themselves.
Thanks in advance,
1. Does anybody know if it is possible to recover the data on this drive ? I did weekly backups of the important personal stuff (family photos, bills, etc.), but I did not backup my 250 gigs of transferred Replaytv Shows. So the main interest here is to recover the Replaytv shows.
2. Anybody know of any reasonable cost data recovery services ?
3. Since this drive contains relatively sensitive personal data, should I just forgo the WD warranty and eat the cost of a new drive ? Or should I go ahead and send it back to WD ? (I am going to call WD on this issue as I have heard that you can obtain a wavier on sending the drive back if it contains sensitive data).
4. Any tricks that I should try before sending the drive out ? I am going to try the freezer trick. If that works at all (like for five minute before the drive warms up), then I will see if I can rig a cooler to stick the drive in while still connected to the PC.
And a Helluva an Engineer !
I figured out that it was going to be expensive to get the data off the disk using the recovery services. As all I really want off the disk are the Replaytv shows, I am not going to pay that much.
Thank God for the Windows Nt backup utility that came with Windows95 - WindowsXP. I set that sucker up to do weekly backups of the MyDocuments folder (which was where we kept our photos and all the essential user data), and it worked liked a charm. I restored the family data from the network disk and it was all there.
I will try the freezer trick today, and I will also call Western Digital about the "sensitive" data aspect, i.e., as this disk contains personal information such as SSN's, resumes, bills, etc., I don't think I want it going outside my house. So if WD will not let me either keep the disk or drill a hole in it, then I will not be exercising my warranty.
This damn disk only lasted 10 months, and it has a 3 year warranty....
And a Helluva an Engineer !
good luck ....
kcgr (also a Rambling Wreck)
Once you can't sucessfully move any more files, then you can sometimes get them to copy using lower level commands. Here is the contents of the batch file I would use from a command prompt on the new drive;
xcopy e:\\*.* /s /d /c /y
The beauty is that you can keep running it over and over and it will still try to copy files. When it repeatedly hits the same file and won't stop clicking, I then delete that file and run it again.
I would do the freezer trick last since it usually is only good for just a few minutes. I have sucessfully done the freezer trick many times, just use it as the last try at recovery when all else has been exhausted.
Hope that helps.
The computer failed to boot and when booted with the UBCD4WINDOWS CD (http://ubcd4win.com) the computer didn't even see the old hard drive. Removed it from the computer and connected it to my Vantec SATA/IDE to USB adapter on my computer. Was able to get all the doc's except one, all the photos and all but two mp3's off that failing drive. I've used this adapter several times now on bad drives with pretty good results.
One strange thing that I've found is that once you see and navigate around the bad drive using windows explorer- only select 10-20 files at a time to transfer off the drive. If you try to just copy and paste the whole folder off the bad drive to your computer the transfer will likely fail, but if you instead just go into that folder and select several files then let them transfer then select some more and let them transfer... eventually you may get 99% of what you're looking for. Just don't be in a hurry using this method...
“You cannot play God and then wash your hands of the things you created.”
– Commander Bill Adama
The drive is totally toasted. I tried the freezer trick, and then installed the drive as secondary drive in another computer - but no dice. The drive clicked a couple of times and then stopped, and the computer did not see the drive during the bootup process.
I called one of the data recovery services
that is advertised in the sticky just below my post (thanks to the moderators), and they quoted me prices of $199 for a level one servcie (supposedly ~ 75% are level one). They also quote $499 for a level two service, and supposedly 99.99% of the disks can be recovered between these two levels of service.
These prices are extremely low compared to other recovery services (if something seems to good to be true...), but they are still way too much for my budget.
So, as this disk is toast, it's just now a question of if WD is going to make me return the original disk. I have an email into WD asking how they handle "sensitive" disks.
I will update on the "sensitive" disk issue once I hear back form WD.
Thanks to all for the suggestions.
And a Helluva an Engineer !
So just how much porn did you have on that disk?
PS: Everyone has already seen Britney Spears go commando, so there's no sense hiding your nude pictures of her.
If we ever get any, we'll be sure to let you know.
Ditto. Very quick recovery from most disk hardware failures.
And if that doesn't work - try this:
You will of course need a working PC and a big drive to implement option #2.
U may also search for some other data recovery software at very low price than mentioned in above replies
All the best
It might restore your drive, and if not, it might copy the contents to another drive.
I have an external drive that lost its partition table. It tried to fix it but couldn't. It did copy all the data off the disk.
I have the Gibson utility. It hasn't been updated in years, and it failed miserably on my drive.
Further on TestDisk.
I'm running it now to recover several hundred GBs from an external drive that lost its MBR or partition table or something. TestDisk couldn't repair the drive, but it found all the files. I'm using its copy feature to transfer all the files to another disk. It is pretty slow at less than 3MB/sec, so I expect it will take a couple of days to finish, but on the plus side, it keeps the original timestamps on files and directories. It runs in a DOS shell with a minimal UI and no progress information of the current folder\\file or % complete, but bells and whistles aside, it's doing exactly what I want it to do.
It was free compared to $80 for GRC, and doesn't require a boot floppy *AND* it works, which GRC did not. I'm actually very disappointed with Gibson Research. I bought their product over 3 years ago, and it is still the same version they provide today.
When I have the drive backed up, I'm going to use some of the other features it has to try and repair the disk before I reformat it. I'm interested to see if it can rebuild the damaged structures and restore the disk to its former state. I avoided these choices prior to the backup because they seemed risky.
Actually not. Very few people have access to a magnet powerful enough to erase bits from outside the drive case. A common permanent magnet, tape eraser, or TV degausser won't do anything. An MRI machine's magnet might work.
P.S. To all the people spamming/promoting your favorite data recovery adware, read what the OP wrote - his drive is totally dead. No software is going to help him.