Originally Posted by saturation
I have never had a damaging spike happen to me, so far on all my APC suppressors. Tripp Lite's are well made too. We have them because they are all easily obtained and even 10 years ago, were already UL approved.
Do you have a link or reference to folks complaining they aren't living up to their equipment policy?
More personal experience working in small to medium datacenters that didn't have central power filtering. Had a few surges while they were working on the power lines, blew about 1/2 of the 20 we were using... called tripplite and explained to them what happened, they said that because it was a man-made event, they wouldn't warrant the equipment. It has to be a natural disaster.
Other event we were using cyber power, similar situation, but this time it was a natural disaster. Now, granted it wasn't used for computers per-se, but it was electronic equipment. 1kva UPS in a rack of radio station processing equipment, took a direct lightning hit, went through the surge suppressors on the wall (blew them off actually) and roached everything. Big hit... Cyber power said they wouldn't cover because it's not a computer... but their warranty never said computer, it just says electronics.
APC doesn't care what application, as long as it's installed correctly/professionally. I've had an APC central 30kva UPS take a direct short from the power company, blow out a few batteries, kill the MOVs, and even got to a few pieces of -granted crap- equipment, APC had no problems with a warranty claim.
So, nothing but APC for me if you care about the warranty side of things. UL listed just means it basically will not catch on fire. (most of the time)